Windows 10: File system error -2018374635 - photos/videos not opening, unable to access taskbar/start menu

Hi, I have recently downloaded some videos. I was watching them this morning and they were working fine. Then all of a sudden they stopped working. Every time I would click on the video it does not open instead it comes up saying: File system error -2018374635. The same is true of photos. I click on the photos and get the same message.Another problem is it's not letting me use the search tool on the Taskbar or open up the Start Menu, so I can't access my settings or restart my computer, which is problematic as all the solutions I have found on the internet involve doing so.

:)

 

Unable to access Start menu, open files, run System Restore after installing the Anniversary Update on Windows 10

Hello,

The issues with accessing the Start menu/ Windows key might have occurred due to corrupted/ missing system files after installing the latest update on your computer.

Provide us additional information to assist you better with this issue:

• What exactly happens when you try to access the files, System Restore, Repair tools on your computer?
• What is the complete error code/ error message with this issue?

I suggest you to try the troubleshooting steps suggested from the Microsoft helps article like: Check for updates, Restart the computer, run the troubleshooter, create test user account and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Hope it helps. Get back to us with an updated status of accessing the Start menu for further assistance.

Thank you.

 

cant open images and videos "System Error -2018374635"

hello, this is my first question

so i plugged in my usb and tried to open songs, videos, images etc.

THEN it popped up this error that says'

(file destination)

cant be opened

System error -2018374635

i was thought that it was because my usb is broken, i tried for almost 10 times, it says the same thing over and over again even the files from this pc, it did not say "._.Example "

i tried to open recently opened files yesterday and it says the same thing. PLEASE HELP

 

Unable to access Start menu and Cortana in Windows 10

Hello Kevin,

As you are unable to access Start menu and Cortana on your device we will help you with this issue.

Do let us know if you are able to see any error message/ error code while trying to access Start menu and Cortana?

This issue might have occurred due to missing/ corrupted system files on your device. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run SFC scan and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

• Press Windows + R keys, to open
  Run command.
• Type cmd and hit Enter to open
  Command Prompt.
• Type the command "sfc /scannow" without the quotes
  and hit Enter.
• After the scan, restart the computer and check for the issue.

Step 2: Also, I suggest you to install all the pending updates on Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

Thank you.