Windows 10: File System Error (-2147219196) - Can't open Groove Music I'm having trouble with Groove Music

I'm having trouble with Groove Music I want to solve it, and this is a picture of the problem: https://prnt.sc/ku17mo

:)

 

Groove Music


My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
Any suggestions?
I have Windows 10 on a PC.
I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
thank you
(I am also not super tech savy so laymen's instructions is appreciated)

 

Runtimebroker and Groove Music

Hi,

Let's try to resolve your issue, we recommend that you reset Groove Music. To reset Groove Music flow the steps below:

• Back up your Groove Music files.
  
• Open Settings.
• Select System.
• Click Apps & features.
• Scroll and locate Groove Music.
• Click Advanced options.
• On the pop-up window, click Reset.
• Confirm the process.

Let us know how it goes.

 

groove music

Hi Carrie,



You can browse for music files in different locations so that you'll be able to see the music from your MP3 player in Groove Music. Just follow these steps:

• 
  In Groove Music, click Settings, which has the gear icon.
  
• 
  Under Music on this PC, click Choose where we look for music.
  
• 
  Click the Plus icon.
  
• 
  Browse to the location of your MP3 player, and click Add this folder to Music.
  
• 
  Click Done.
  

The files on your MP3 player should show up on Groove Music after following these steps.



Let us know if you have any other concerns with Groove Music.