Windows 10: Filer Explorer crash either click to open, W+E, or right click

Discus and support Filer Explorer crash either click to open, W+E, or right click in Windows 10 Network and Sharing to solve the problem; Since my system blue screen yesterday, there is crash with my file explorer . No matter i click the icon directly or W+E, or right click @ windows,... Discussion in 'Windows 10 Network and Sharing' started by Ian Qian, May 6, 2020.

  1. Ian Qian Win User

    Filer Explorer crash either click to open, W+E, or right click


    Since my system blue screen yesterday, there is crash with my file explorer .


    No matter i click the icon directly or W+E, or right click @ windows, there is pop up windows - Windows Installer , while long time waiting , following error message show me there is failure on sever connection.


    So seeking someone help on this issue .


    Thanks

    ian

    :)
     
    Ian Qian, May 6, 2020
    #1
  2. Namslas90 Win User
    Namslas90, May 6, 2020
    #2
  3. Anne Ros Win User
    Windows Explorer Crash

    Thank you for your reply. If the above steps did not work, let's try another workaround. You can try restarting your Windows Explorer from the Task Manager and see if it will resolve the issue. Follow the steps below:

    • Open Task Manager.
    • Click the drop-down arrow beside More details.
    • Under Processes tab, look for Windows Explorer from the list.
    • Select Windows Explorer, right-click on it and select Restart.

    After doing so, open Windows Explorer and see if it will crash again.

    Let us know if you need further assistance.
     
    Anne Ros, May 6, 2020
    #3
  4. vinceip Win User

    Filer Explorer crash either click to open, W+E, or right click

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, May 6, 2020
    #4
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Filer Explorer crash either click to open, W+E, or right click

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