Windows 10: Files came back after factory reset ?

I’ve been having a lot of problems with my pc (dell xps 13 I think 2016) with Internet connection, and I fully factory reset it from advanced options. That didn’t work but I ended up fixing the problem with a wifi antenna, but now my airpods are having connectivity issues and I trouble shooted it and reset the driver, and my pc resetted, and now all my old files are back. I’m so confused as to how that’s possible and I’m 100% sure I reset it, does anyone know how that’s possible, also how to get my airpods to work with it? Thanks

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:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Factory reset, but choose certain files to keep?

Hi,

Restoring your PC to its factory settings will reinstall the version of Windows that your PC came with. Here are the following things that factory reset will remove:

• Removes apps and drivers you installed.
• Removes changes you made to settings.
• Reinstall any apps your PC manufacturer installed on your PC.

Before doing a factory reset, we recommend that you optimize your computer's performance first. We recommend that you follow the steps provided in this article:

Tips to improve PC performance in Windows 10.

Another way to improve the performance of your PC while keeping your files and installed application is to perform an in-place or repair upgrade on your system. To do this, we recommend that you follow the steps provided in this article:
How to: Perform a Repair Upgrade Using the Windows 10 ISO file.


Feel free to post back if you have further questions.

 

Save files before resetting to factory settings

Hi Camille, my name is Max and I'm an independent advisor.

I suggest you follow the steps:

Advanced Options - Automatic Repair screen - Command Prompt. Type there ‘notepad.exe’.

Notepad window –click on File. Open to locate the files that you’d like to copy to the USB.

Plug in the USB device to the USB port. Copy the files and folders that you want to save. Paste them in a new folder on the USB drive. Safe you the files you need repeating the above steps.

Once done, proceed with resetting your PC to factory settings.