Windows 10: Files Deleted After Successful Download

I found a similar issue someone posted regarding Windows 7. I downloaded a file from Bitdefender tech support responding to an issue I put to them. They provided a link and I saved the file to 'Downloads'. However, after the download completed, the file was deleted. Here are things I tried to resolve the issue. Below this is my system configuration; I am running the latest Windows 11 with updates last update was last night:I use Bitdefender as my system security tool. Sometimes, security software can cause issues. Thus, that is where I looked. I suspected the file migh

:)

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.

 

Downloaded files disappear


When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

In Windows, to find a file you have downloaded...

1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
   
2. Double-click one of the following folders:
   
   • Downloads
     
   • Documents
     
   • Pictures
     
   • Videos
     
   • Music

If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
To search for a file you have downloaded...

1. Click the Start button
   
2. Type all or part of the file name into the Search box.
   The file you are looking for will appear in the list of results.

 

Unable to delete a folder - Invalid folder name


Suggestion:

1. Run chkdsk x: /r to make sure that there's no HD corruption.
   x: is the drive containing the folder you want to delete.
2. Try to delete the folder again. If still does not work, go to step 3.
3. Download: Download - Linux Mint and create a bootable USB using: Rufus - Create bootable USB
4. Boot up with Linux Mint and try to delete the folder again.
   NOTE: Unlike WinPE. Linux does not have any Windows permission imposed to it so it is easier to delete.