Windows 10: Files deleting after restart the laptop

My system files and folders on desktop are getting deleted as and when I restart my laptop. how can I get rid of this , I followed all the steps given online in support. but still I am getting same issue.

:)

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.

 

Cannot delete files in Temp

I restart in safe mode and is able to delete them and everything seem ok on my next normal reboot. But after awhile some of those files are being created anyway. So i think it should be ok. Scan with bitdefender10 no virus, spysweeper5 no spyware. So i guess the virus and spyware part should not be the case. Mostly those files were being created and still being used by some application.

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.