Windows 10: Files gone when trying to copy them from laptop to external hard drive

Discus and support Files gone when trying to copy them from laptop to external hard drive in Windows 10 Support to solve the problem; Hi everyone. I apologize if this is a duplicate request by others but greatly need some assistance. Today, I transferred files from my husband's... Discussion in 'Windows 10 Support' started by jshaus, Mar 25, 2018.

  1. JSHAUS
    jshaus Win User

    Files gone when trying to copy them from laptop to external hard drive


    Hi everyone. I apologize if this is a duplicate request by others but greatly need some assistance.

    Today, I transferred files from my husband's Samsung Galaxy S7 to the laptop hard drive. Once transferred, I hit "Ctrl-C" to "copy" them from the laptop folder to our external hard drive. I remembered hitting selecting all the photos (over 1000 of them btw), hit Ctrl-C, and when I reached the external hard drive folder to hit "Ctrl-V" to "paste" them into the applicable folder, I would receive an error message for each photo "Item Not Found. Could not find this item. This is no longer located in C:\ (insert C drive folder photos were saved originally).

    Worst case I would have expected to photos not to paste into the external hard drive folder, but remain in the original C drive folder since I did a "copy" function not a "cut" function.

    Then, to make things more interesting, I went to shut down my PC and it tells me there is an app that is preventing my computer from shutting down, and low and behold it is the app tied to the original C drive folder the pictures were saved, yet when I go into the app, there are no photos in there where it shouldn't be closing.

    I think the photos are hung up somewhere and I have no idea how to get them. These pictures are photos my husband had stored on his phone for over 2 years *Sad Any help is greatly appreciated.

    :)
     
    jshaus, Mar 25, 2018
    #1
  2. BULLDOGXX
    BulldogXX Win User

    how to transfer files and apps from old laptop to new laptop

    You can't transfer apps - they need to be re-installed.

    Transfering your personal files is easy: Copy them from the old laptop to an external hard drive or a USB flash drive, then copy them from the flash drive to the new laptop.
     
    BulldogXX, Mar 25, 2018
    #2
  3. BULLDOGXX
    BulldogXX Win User
    restore windows 10

    • Obtain (buy or borrow) an external hard drive.
    • Attach the external hard drive to your computer with a USB cable
    • Open File Explorer on your computer.
    • Copy the files you want to backup from your computer to the external hard drive.

    To restore your backed up files, copy them from the external hard drive to your new computer.
     
    BulldogXX, Mar 25, 2018
    #3
  4. SAMURIA
    Samuria Win User

    Files gone when trying to copy them from laptop to external hard drive

    Welcome to the forum. First option is goto google photos are they there as norammly they are backed up by google
     
    Samuria, Mar 25, 2018
    #4
Thema:

Files gone when trying to copy them from laptop to external hard drive

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