Windows 10: Files left after Game apps uninstalled

Hi allMy laptop came with the Candy Crush Saga and Cooking Fever apps installedI uninstalled them recentlyHowever TreeSize shows that there are files from these apps in the WindowsApps folder taking up nearly 1GB I can't delete them myself - they appear to be owned by SYSTEMAny ideas for getting rid of them?Many Thanks, Vincent

:)

 

UNINSTALL GAMES FROM MICROSOFT

Hi Calaird,

This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about Uninstalling games.

Reference:

If you installed your game from the Microsoft Store, follow these steps:

1. Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.

2. Select All Apps, and then find your game in the list.

3. Right-click the game tile, and then select Uninstall.

4. Follow the steps to uninstall the game.

5. To reinstall your game, open the Store app, and then select the profile button.

6. Select My Library.

7. Locate your game in the list of available downloads, and then select the download icon to the right.

If you installed your game from a location other than the Microsoft Store, such as a DVD or external storage device, follow these steps:

1. Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.

2. Select Settings, and then in the search bar, type “Programs and features.”

3. Select Programs and Features from the search results.

4. Highlight your game in the list of available programs and apps.

5. If your game supports repair, Repair will appear as an option above the list of games. Select this option to access the in-game repair process. Alternatively, some games support repair via the Uninstall/Change options. If you don't see "Repair," select Uninstall
or Change from the available options and check to see if the game supports repair.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Thanks,

Wilfred P.

Independent Advisor

 

microsoft game apps CAN'T uninstall

Hi Gloria,


Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Which are the games you would like to remove?
• Do you get any error message when you try to uninstall?

Example: Microsoft solitaire collection is the game which comes preinstalled with Windows 10. Follow the below steps to remove/uninstall the Microsoft solitaire collection from the Windows 10.

• Press Windows + I keys on the keyboard to open settings menu.
• Click on System.
• Click on Apps and features from the system settings menu.
• Locate and click on the Microsoft solitaire collection
  from the list of apps installed under the Apps and features.
• Click on Uninstall. (click on Uninstall if any window prompts)

By following the above steps, you may remove/uninstall any app/game which comes preinstalled with Windows 10.

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.

 

Windows 10 Game Apps

Based on the error you've received, this seems to be due to corrupted Store cache. We suggest manually resetting the Store app from the Settings menu. Here are the steps:

• Click Start, then Settings.
  
• Select System.
• Select Apps & features.
• Find the Store app, then click Reset.
• Click Reset again to confirm.
• Restart your device so that the changes will take effect. Sign in to the app. Launch the game and check if the same issue occurs.
  

We also recommend accessing the game from the Start menu. Here are the steps:

• Press the Windows button on your device or keyboard, or select the Windows icon in the lower-left corner of the main screen.
• Select All apps, and then find your game in the list. Check if you encounter the same issue.

We also recommend signing in to a different user profile. This can help determine if this is due to corrupted user profile. Here are the steps:

• Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
• Select your account name from the top-left corner of the menu, and then select Switch account.
• Sign in with an account other than the one you were using.
• Restart the game to see if it works correctly.

If you don't have a different user profile, kindly perform the steps provided on this link