Windows 10: Files showing more storage than they actually are, showing in 'other' and 'installed apps'

Discus and support Files showing more storage than they actually are, showing in 'other' and 'installed apps' in Windows 10 Gaming to solve the problem; I Can't upload an image because on an error, but that's not the issuethe issue is that in storage files installed to c:xbox games, or any game for that... Discussion in 'Windows 10 Gaming' started by redwolfdabz, Feb 15, 2025.

  1. Files showing more storage than they actually are, showing in 'other' and 'installed apps'


    I Can't upload an image because on an error, but that's not the issuethe issue is that in storage files installed to c:xbox games, or any game for that matter, shows in 'other' and 'installed apps' taking twice the storage, hwo do I fix this?

    :)
     
    redwolfdabz, Feb 15, 2025
    #1
  2. locked Win User

    Storage showing as double the actual SSD size

    Running Windows 10 Home 20H2 (Build 19042.964) on an AMD based Windows Surface Laptop 4 with 512GB SSD.

    Even though it has a 512GB SDD as confirmed by both disk management and file explorer, settings -> system -> Storage reports the size as 951GB! I have searched but struggling to discover how to get it to report the real size.

    Per the image below it shows
    • 553GB used - bigger than the size of the SDD
      519GB in system & reserved


    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331831d1620463824t-storage-showing-double-actual-ssd-size-capture.png


    System and reserved breaks down per this screenshot

    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331832d1620464039t-storage-showing-double-actual-ssd-size-capture2.png


    Have tried various options including disk cleanup, SFC and DSIM to get it to report the correct size but to no avail. Any suggestions on how to correct this much appreciated?
     
    locked, Feb 15, 2025
    #2
  3. locked Win User
    Storage showing as double the actual SSD size

    many thanks for the suggestions. I have looked through and sadly none help. I have even does a fresh windows install (keeping data).

    Searches for the problem show many hits but most are where the total storage size is correct but there is high use of the storage. The problem here is the storage size in settings shows as double the size of the C partition. I have found a few hits but no solution so hoping there may be some other suggestions here?
     
    locked, Feb 15, 2025
    #3
  4. locked Win User

    Files showing more storage than they actually are, showing in 'other' and 'installed apps'

    Storage showing as double the actual SSD size

    Have just performed a clean install including wiping the drive. Sadly no change.

    Here are a few images that capture the problem after the fresh install

    Disk Manager showing 512gb drive and 474gb c drive

    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331874d1620482877t-storage-showing-double-actual-ssd-size-dm.png


    File explorer

    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331875d1620482911t-storage-showing-double-actual-ssd-size-cdr.png


    Setting -> System -> Storage showing system thinks the c drive is 951GB !!

    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331876d1620482938t-storage-showing-double-actual-ssd-size-set.png


    Setting -> System -> Storage -> System & Reserved of which 509GB is system and reserved ""

    Files showing more storage than they actually are, showing in 'other' and 'installed apps' 331877d1620482995t-storage-showing-double-actual-ssd-size-set2.png
     
    locked, Feb 15, 2025
    #4
Thema:

Files showing more storage than they actually are, showing in 'other' and 'installed apps'

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