Windows 10: Films and TV app Micro Freezing when moving cursor

Discus and support Films and TV app Micro Freezing when moving cursor in Windows 10 Software and Apps to solve the problem; I have this weird issue with the Films and TV app. I go fullscreen and watch my video and everything works fine. However, as soon as I move my mouse,... Discussion in 'Windows 10 Software and Apps' started by acefire, Sep 4, 2016.

  1. acefire Win User

    Films and TV app Micro Freezing when moving cursor


    I have this weird issue with the Films and TV app. I go fullscreen and watch my video and everything works fine. However, as soon as I move my mouse, the video will freeze for about 2 seconds (but not the audio). The mouse cursor also freezes in place as after it recovers, it jumps to where it should have been without the freeze.

    I suspect that this freeze is due to the overlay of the playback bar as after it recovers from the freeze, the playback bar is immediately in view, there is no fade in animation, unlike that of Windows Media Player. I also noted that this happens in full screen only. Is this a common issue or is just me?

    Some more info which may be related: I also encounter these micro freezes whenever I change my volume in DOTA 2. Again, I suspect that this is due to the volume overlay fading into the screen.

    Oddly for both, the freeze does not occur when the overlays are fading out. Any insight into this is much appreciated.

    :)
     
    acefire, Sep 4, 2016
    #1
  2. DaveM121 Win User

    Video playback

    Hi msolw, you should be able to open them and play them on the Film and TV app on your Surface

    If they are not opening automatically when you double click them, right click and choose 'Open With' - Film and TV, or More Apps - Film and TV
     
    DaveM121, Sep 4, 2016
    #2
  3. Thomas-H Win User
    Refresh movies in Films & Tv

    When I download/add movies or films to the Videos folder on my computer then try to play them later using Films & TV app, it takes up to 15 minutes for the Films & TV app to refresh it's library. Is there a shortcut where I can manually refresh the Films
    library?
     
    Thomas-H, Sep 4, 2016
    #3
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Films and TV app Micro Freezing when moving cursor

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