Windows 10: Films & TV app have no sound in my Bluetooth earphone but no issues if I switch to inbuilt...

Hello there, My Windows 11 Films & TV app have have no sound in my Bluetooth earphone but audio works if I switch to an inbuilt TV speaker. There are no issues with my Bluetooth earphone as they play sound if I watch the movie on any other player like VLC or Windows media player and also on YouTube too.

:)

 

Films & TV App

Hi Justine,

thank you for helping me. I followed the steps that you outlined in your reply, but when I reached step 3 a small frame opened, however, I could not edit to remove the device. This was display only. The document appears to be saying you can only remove a
device by logging in to that device.

For your info I am running Windows 10 Pro in S mode. version 1803 OS build 17134.254.

In the support documents is says:-

How to see your devices

To find out how which and how many devices are currently associated with the Films & TV app:

1. Start the Films & TV app.
2. Go to Settings and tap or click Show my download devices.The pop-up window will display the various devices to which you can download your purchases.

How to remove a device

Note You can only remove one device every 30 days.

To remove a device:

1. Sign in to the device that you want to remove.
2. Start the Films & TV app.
3. Go to Settings and tap or click Download devices.
4. Tap or click Remove this device.

Many thanks

 

Films & TV playing sound only in HEVC files after the Autumn update. Why?

Hi SiddharthaKovid,

There could be a number of factors as to why you are issues with Films & TV app. This could be caused by an outdated application. You can consider resetting the Films & TV app. To do this, refer to the steps below:

• Go to Settings > Apps > Apps & feature.
  
• Click the Films & TV app from the list and then choose
  Modify. Follow the on-screen instructions to reset the app.

If the issue persists, you can uninstall and reinstall the app. Follow the steps above and choose
Uninstall instead of Modify.

Let us know how it goes and we'll assist you further if needed.

 

Films & Tv App

Hi Guys

In the Films & Tv app is it possible to get my personal films to arrange by folder rather than all listed by name. I'm sure I had it like that but something has changed and now there all listed on one page sorted by name.

Info - My movies are all stored on an external Hdd in a few different folders not in the default Videos folder

Cheers Danny