Windows 10: Find My Device setting is turned on, but the location is disabled.

My privacy setting shows that my "Find My Device" is on, but when I checked it on the browser, it's showing me that the location is disabled which is very weird because, I remember checking my device's location a few months back and I was able to track it, and now all of a sudden, it's showing that location is disabled. I know this question has been asked in this community before, but for some reason that conversation thread has been locked and it's view only. If windows 11 has fixed it or if anyone in this community knows how to fix it, please let me know. Thanks.

:)

 

Unable to turn on the Location from the Location Settings.

Hi Rafiul,

It is possible that the
GPS chipset
is not working properly causing your location settings to be
disabled or cannot be turned on. Kindly run the
Hardware and Device Troubleshooter
and check if there's any changes. To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on the
  Hardware and Devices
  to run the
  Troubleshooter.
  

If the issue
persists, we suggest that you contact your
computer/laptop's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

Location not turning on my Laptop

Hello Tharun,

Thank you for posting your query in Microsoft community.

I understand your concern about the issue and help you out.

I would require more information to help you better.

• 
  What is the make and model of your computer?
  
• 
  Please specify the steps tried by you turn on the location?
  
• 
  What is the exact and complete error message you get when you try to turn ON?
  
• 
  Did you make any changes to the computer prior to the issue?
  
• 
  Which antivirus program is installed on the computer?
  

I would suggest you to check if the following service is enabled. if it is enabled, disable and re-enable the service.

• 
  Click on Start.
  
• 
  Select settings > Privacy > Location.
  
• 
  Select Change, and then turn
  Location for this device on or off .
  

The Change button controls the Windows location service for the device, including all user accounts on the device. The
Change button only appears for admin accounts. (Every device has at least one admin account—usually an admin is the person who set up the device.) If you have an admin account on your Windows 10 device, select
Change, and then turn Location for this device on or off .

You can refer the following link for more information.

Windows location service and privacy - Microsoft Support

Hope it helps. Reply with results and necessary information to help you further.

 

Unable to turn on Location in Windows 10

Hello,

We regret the inconvenience. Let me assist you.

Before we proceed further, let us know a few more details on the below questions.

• 
  Did you make any changes to the computer prior to the issue? Is it an abrupt issue?
  
• 
  Do have any System Restore point set in Windows prior to the issue?
  
• 
  Did you check if the same issue occurs when you log in to Windows using a different Local Administrator user account?
  

As an initial recommendation, I suggest you to follow the steps to try and fix the issue:

Step 1:

Follow the steps to change the region:

a) Type “Region” on the Search and click on
Change your country or region option from the search results.

b) Now choose the location from the drop down menu to change the region. (As per your location)

Move to the next step.

Step 2:

I would suggest you to turn On Windows location platform on the computer and check if it helps.

You can follow the steps:

a) Type
location on the Search.

b) Click on
Change Location settings.

c) Check the box which states “Turn ON Windows location platform” and “Help improve Windows Location services”.

e) Click on Apply.

Proceed to the next step.

Step 3:

If you are trying to use location settings for an app, I would suggest you to turn ON the settings to allow apps to use the location on the computer.

Follow the steps:

a) Type
location on the Search.

b) Click on
Location privacy settings.

c) Move the slider towards the right to turn ON settings for ‘Let Windows apps use my location’.

Restart the computer once after making the changes.

Write to us with the updated status and the required information related to Location service in Windows, for us to be able to assist you further.

Thank You.