Windows 10: Fingerprint Diver gone?

Discus and support Fingerprint Diver gone? in Windows 10 Software and Apps to solve the problem; I have a Lenovo laptop that runs windows 11 with a fingerprint sensor. I have had to reset it in the past so I know to go to device manager under... Discussion in 'Windows 10 Software and Apps' started by enorthr, May 14, 2024.

  1. enorthr Win User

    Fingerprint Diver gone?


    I have a Lenovo laptop that runs windows 11 with a fingerprint sensor. I have had to reset it in the past so I know to go to device manager under biometrics. However this time after having issues, I checked device manager and there is no longer a biometrics section. The computer is up to date and this did not occur right after an update, it just kind of happened.

    :)
     
    enorthr, May 14, 2024
    #1

  2. Windows Hello Fingerprint Setup not working

    Hi,

    As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

    Please follow the below steps.


    • Delete the fingerprints you already registered.

    • Press Windows Key + R Key.

    • Then type “devmgmt.msc” and press
      Enter.

    • Uninstall the current driver
      the current diver under "Biometric devices".

    • You maybe have to click the "discover new hardware" symbol in the device manager.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, May 14, 2024
    #2
  3. Dyan Rey Win User
    PIN and FingerPrint not working

    Hi,

    We understand that you're having challenges with your finger print login option. You may be facing it due to various reasons. To start troubleshooting, we suggest that you uninstall and reinstall the
    finger print driverand check if the issue reoccur. Follow the steps below:

    • Delete the fingerprints you've already registered.
    • Press Windows Key + R Key.
    • Then type “devmgmt.msc” and press Enter.
    • Uninstall the current driver the current diver under "Biometric devices".
    • You maybe have to click the "discover new hardware" symbol in the device manager.

    Let us know how it works.
     
    Dyan Rey, May 14, 2024
    #3
  4. Fingerprint Diver gone?

    Windows Hello Fingerprint Setup not working

    I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.
     
    ZahidHussain_210, May 14, 2024
    #4
Thema:

Fingerprint Diver gone?

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