Windows 10: Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer

Discus and support Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer in Windows 10 Software and Apps to solve the problem; I've been having an issue with my fingerprint reader not working. My Dell XPS 13 9345 ARM64 keeps showing the message: "This option is currently... Discussion in 'Windows 10 Software and Apps' started by AidenL., Jan 30, 2025.

  1. AidenL. Win User

    Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer


    I've been having an issue with my fingerprint reader not working. My Dell XPS 13 9345 ARM64 keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." It worked perfectly fine until about a week ago. I've tried installing the driver from Dell's website and restarting my laptop, and it works every time I reinstall it, but the problem comes back later. The driver I keep reinstalling is the Goodix Fingerprint Sensor Driver. After it stops working, it's not listed in Device Manager, and when I reinstal

    :)
     
    AidenL., Jan 30, 2025
    #1
  2. JavaUU Win User

    Windows Hello Fingerprint recognition "This option is currently unavailable"

    Device: Flex 5-14ALC05 Laptop (ideapad) - Type 82HU running Windows 11 22H2

    I have run into this issue twice now, I am unable to set up the fingerprint recognition. The first time this happened, I tried reinstalling drivers to no avail. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. The second time this happened, I decided to reset my PC and it worked, I was able to set up a fingerprint to use as a sign-in method. The success was short-lived and as soon as I put my PC to sleep to ensure that I could sign in with a fingerprint, the option was gone and the "This option is currently unavailable" came back.

    The system reset was my last resort, I am not sure what I should do now. What steps should I try in order to fix this issue?


    Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer QsNLUpz%2bJeM0nIyNf%2fK9J7fUZ5ViMRwUJDSRkfvcPwOooehCIB3PRePLiUfeMr97EBSjiNas8HwFscegBfBckNHwk%3d.png
     
    JavaUU, Jan 30, 2025
    #2
  3. Can I have fingerprint recognition and facial recognition simultaneously active as sign-in options?

    I used to have fingerprint recognition on my laptop setup as a sign-in option. I then setup facial recognition as well. Now I can't sign-in using the fingerprint sensor. Is it possible to have both active? Sometimes one is more convenient than the other.

    I tried to go to settings to turn fingerprint recognition on and it's listed as currently unavailable.

    I'm using a Lenovo ThinkPad T14s Gen 2.
     
    Jonathan Biemond, Jan 30, 2025
    #3
  4. Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer

    facial recognition, fingerprint recognition & PIN all unavailable on windows 11, help !

    facial recognition, fingerprint recognition & PIN all unavailable on windows 11, help !

    what could be the reason for all 3 to be unavailable?
     
    Shashank Shinde, Jan 30, 2025
    #4
Thema:

Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer

Loading...
  1. Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer - Similar Threads - Fingerprint Recognition Currently

  2. Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer

    in Windows 10 Gaming
    Fingerprint Recognition Currently Unavailable After reinstalling driver from manufacturer: I've been having an issue with my fingerprint reader not working. My Dell XPS 13 9345 ARM64 keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." It worked perfectly fine until...
  3. fingerprint currently unavailable

    in Windows 10 Gaming
    fingerprint currently unavailable: fingerprint is currently unavailable, I'm so frustrated rn, i do all the things that I can- like update the driver, or looking the latest updated driver on asus website for fingerprint devices but nothing has helped so far, but getting stuck- cannot open my laptop using...
  4. fingerprint currently unavailable

    in Windows 10 Software and Apps
    fingerprint currently unavailable: fingerprint is currently unavailable, I'm so frustrated rn, i do all the things that I can- like update the driver, or looking the latest updated driver on asus website for fingerprint devices but nothing has helped so far, but getting stuck- cannot open my laptop using...
  5. fingerprint currently unavailable

    in Windows 10 Gaming
    fingerprint currently unavailable: help. I can't use my fingerprint pass on my laptop-just got an update a couple hour ago, and then this happened on my laptop Asus K13EA https://answers.microsoft.com/en-us/windows/forum/all/fingerprint-currently-unavailable/0fb191c9-1015-405b-bda3-15a6ad18060a
  6. fingerprint currently unavailable

    in Windows 10 Software and Apps
    fingerprint currently unavailable: help. I can't use my fingerprint pass on my laptop-just got an update a couple hour ago, and then this happened on my laptop Asus K13EA https://answers.microsoft.com/en-us/windows/forum/all/fingerprint-currently-unavailable/0fb191c9-1015-405b-bda3-15a6ad18060a
  7. Windows Hello Fingerprint recognition "This option is currently unavailable"

    in Windows 10 Gaming
    Windows Hello Fingerprint recognition "This option is currently unavailable": Device: Flex 5-14ALC05 Laptop ideapad - Type 82HU running Windows 11 22H2I have run into this issue twice now, I am unable to set up the fingerprint recognition. The first time this happened, I tried reinstalling drivers to no avail. However, after a week I was randomly given...
  8. Windows Hello Fingerprint recognition "This option is currently unavailable"

    in Windows 10 Software and Apps
    Windows Hello Fingerprint recognition "This option is currently unavailable": Device: Flex 5-14ALC05 Laptop ideapad - Type 82HU running Windows 11 22H2I have run into this issue twice now, I am unable to set up the fingerprint recognition. The first time this happened, I tried reinstalling drivers to no avail. However, after a week I was randomly given...
  9. Windows hello Fingerprint recognition is currently unavailable. Please help

    in Windows 10 Gaming
    Windows hello Fingerprint recognition is currently unavailable. Please help: Windows hello not working and face driver missing in system 32 https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-fingerprint-recognition-is-currently/5128ebe8-1931-46f7-bafc-19762d6f4775
  10. Windows hello Fingerprint recognition is currently unavailable. Please help

    in Windows 10 Software and Apps
    Windows hello Fingerprint recognition is currently unavailable. Please help: Windows hello not working and face driver missing in system 32 https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-fingerprint-recognition-is-currently/5128ebe8-1931-46f7-bafc-19762d6f4775