Windows 10: Fingerprint recognition, Widows Hello, stopped working.

My Lenovo yoga 520 has stopped fingerprint recognition. Windows Hello says "not available on this device". It was working fine before driver updates and windows update. Help.

:)

 

Fingerprint recognition not working

My fingerprint recognition in windows hello is not working anymore. It was working for months then it just stopped and won't allow me to reset it. It says that it does not work on my device. Is there a fix for this?

 

Windows "hello" face recognition stopped working

Original title: Windows hello camera startup

Widows face recognition "hello" stopped defaulting to the rear facing camera making the face recognition startup useless. I have the surface book and this phenomenon started only in the last few days. Previously it started with the rear facing camera and
was fine

 

Using external fingerprint scanner to login to Windows 10

The Windows Hello not working issue has appeared after the Windows 10 Creators Update
under many forms and error messages. I resume below most of the known remedies.

Enable Biometric in Local Group Policy

Some crucial system settings like the Local Group Policy could be modified during the upgrading of Windows 10 Creators Update which breaks the face recognition and fingerprint reader’s feature of Windows Hello. To exclude that likelihood, you should check the biometric settings in Local Group Policy.

1. Run the Local Group Policy (gpedit.msc).<br>
   For Windows Home see
   How to Access the Group Policy Editor, Even in Windows Home.
   
2. Go to Computer Configuration > Administrative Templates > Windows Components > Biometrics.
   
3. Double-click the item "Allow the use of biometrics setting", tick Enabled and OK.
   
4. Do the same to the item "Allow users to log on using biometrics".
   
5. Reboot.
   

If the above steps were not enough, do this :

1. Repeat steps 1 & 2
   
2. Click on "Facial Features" and double-click "Configure enhanced anti-spoofing".
   
3. Set it to Disabled and OK.
   
4. Reboot.
   

Reset Facial Recognition and/or Fingerprint Options

• Go to PC Settings > Accounts > Sign-In options.
  
• Locate "Fingerprint" or "Facial Recognition" and click "Remove" under them.
  
• Choose "Get Started" and follow on-screen instructions to reset Fingerprint and Facial Recognition.
  
• Reboot
  

Update Webcam/Fingerprint Driver

• In Device Manager, locate and expand the entries for the biometrics device.
  
• Right-click the device and choose "Uninstall".
  
• In the Action menu select "Scan for hardware changes",
  and let Windows detect and update the drivers.
  

For more detailed information with screenshots, see the article<br>
How to Fix Windows Hello Not Working after Windows 10 Creators Update.