Windows 10: Fingerprint Sensor Malfunction After Recent Windows Update - Urgent Support Required

Dear Microsoft Support Team,I am writing to report an issue with my device's fingerprint sensor that occurred following a recent Windows update. The fingerprint authentication feature, which was previously working correctly, has stopped functioning entirely.Device Details:Windows Version: 23H2Device Model: Honor magicbook 14Last Update Date: 24-‎09-‎2024I have already tried basic troubleshooting steps such as:Removing and re-adding my fingerprintsChecking for driver updatesRestarting the deviceI request your assistance in resolving this issue as it is impacting my daily workflow and device sec

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Fingerprint sensor disabled by Windows 10 update 1803

I recently installed update 1803 on my HP Windows 10 laptop. The fingerprint sensor stopped working. I don't know if was turned off or disabled or what.

Is there a way I can fix it? I found a thread about it here, but I'm not sure what they they are suggesting.

 

Fingerprint sensor stopped working

I recently purchased an Acer Spin 3 SP313-51N, and the fingerprint sensor has stopped working. While I was trying to login using the sensor, there was a message that said "there was a problem on our end," so I tried to troubleshoot the problem by restarting. Only now the fingerprint sensor has entirely disappeared from the operating system and is no longer listed in device manager. I have tried installing the driver from Acer's website but the fingerprint sensor still doesn't appear anywhere, and Windows Hello is disabled, with the message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint"

 

Urgent assistance required please - Browse for folder

Okay I don't see any known troublemakers in the shell extensions shown in explorer tab.





Would suggest checking for updates for the softwares listed and installing updates if available.