Windows 10: fingerprint sensor stopped working after win11 update KB5025305

Discus and support fingerprint sensor stopped working after win11 update KB5025305 in Windows 10 Software and Apps to solve the problem; HiMy Mi-notebook ultra fingerprint reader is not working after the update. I tried uninstalling and reinstalling the drivers. But still, it's not... Discussion in 'Windows 10 Software and Apps' started by Shaad_ansari, May 2, 2023.

  1. fingerprint sensor stopped working after win11 update KB5025305


    HiMy Mi-notebook ultra fingerprint reader is not working after the update. I tried uninstalling and reinstalling the drivers. But still, it's not working. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint".A screenshot from device manager:OEM Driver Package link: - https://www.mi.com/in/service/support/minotebookultradrivers.htmlPlease help.Thank you.

    :)
     
    Shaad_ansari, May 2, 2023
    #1
  2. 0wsn Win User

    Fingerprint sensor stopped working

    I recently purchased an Acer Spin 3 SP313-51N, and the fingerprint sensor has stopped working. While I was trying to login using the sensor, there was a message that said "there was a problem on our end," so I tried to troubleshoot the problem by restarting. Only now the fingerprint sensor has entirely disappeared from the operating system and is no longer listed in device manager. I have tried installing the driver from Acer's website but the fingerprint sensor still doesn't appear anywhere, and Windows Hello is disabled, with the message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint"
     
    0wsn, May 2, 2023
    #2
  3. Fingerprint sensor disabled by Windows 10 update 1803

    I recently installed update 1803 on my HP Windows 10 laptop. The fingerprint sensor stopped working. I don't know if was turned off or disabled or what.

    Is there a way I can fix it? I found a thread about it here, but I'm not sure what they they are suggesting.
     
    William Jockusch, May 2, 2023
    #3
  4. fingerprint sensor stopped working after win11 update KB5025305

    Fingerprint sensor not working....again

    Thank you for your reply.

    I went back into the NGC folder and again it said I didn't have permission. I changed it to Administrators, Check Names and tried again unsuccessfully to delete it .

    Here are the contents in the attached Doc1 file:

    Is this the reason I am not able to fix the Fingerprint sensor in your opinion? Even after deleting the contents of NGC folder, what do you think I'll have to do next to get the Fingerprint sensor to work again?

    I'll try your option of downloading Emco Unlockit after I do a backup of my entire computer this morning using Acronis True Image Home Edition.

    Thank you very much for your excellent suggestions! I'll keep you posted with my progress!
     
    FredricJLowe, May 2, 2023
    #4
Thema:

fingerprint sensor stopped working after win11 update KB5025305

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  1. fingerprint sensor stopped working after win11 update KB5025305 - Similar Threads - fingerprint sensor stopped

  2. fingerprint sensor stopped working after win11 update KB5025305

    in Windows 10 Gaming
    fingerprint sensor stopped working after win11 update KB5025305: HiMy Mi-notebook ultra fingerprint reader is not working after the update. I tried uninstalling and reinstalling the drivers. But still, it's not working. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint".A screenshot from...
  3. Fingerprint sensor stopped working

    in Windows 10 Gaming
    Fingerprint sensor stopped working: I recently purchased an Acer Spin 3 SP313-51N, and the fingerprint sensor has stopped working. While I was trying to login using the sensor, there was a message that said "there was a problem on our end," so I tried to troubleshoot the problem by restarting. Only now the...
  4. Fingerprint sensor stopped working

    in Windows 10 Software and Apps
    Fingerprint sensor stopped working: I recently purchased an Acer Spin 3 SP313-51N, and the fingerprint sensor has stopped working. While I was trying to login using the sensor, there was a message that said "there was a problem on our end," so I tried to troubleshoot the problem by restarting. Only now the...
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    Fingerprint sensor stopped working: The sensor stopped working, now windows won't even recognise it. It says the option is currently unavailable even though it worked a few hours ago. I tried uninstalling and reinstalling the driver which was hidden, but it had not reinstalled so is currently not on my device....
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    fingerprint sensor stopped working: Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint".A screenshot from device manager:Also the driver package available at OEM's website zip seems corrupted ;-;https://www.mi.com/in/service/support/minotebookultradrivers.htmlI...
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    in Windows 10 Gaming
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