Windows 10: Fingerprint settings disappearing automatically

Fingerprint settings disappearing automatically windows 11 after restarting laptops hp probook 440

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Fingerprint disappearing automatically after some time?

Hey, I'm a system admin and I tried the maximum that I can for resolving this issue.

I set up my fingerprint in my Dell Vostro 7620 Office laptop and it will disappear automatically after some time. Windows PIN also disappears along with the fingerprint.

The list of methods that I tried to resolve the issue is mentioned below.

1. Reinstalled biometric driver

2. Stopped and restarted the service from services.msc

3. Checked each step in event viewer.

4. deleted the NGC file with the reference of the below link.

https://www.yourwindowsguide.com/2021/01/something-went-wrong-and-your-pin-isnt-available.html

5. Updated the BIOS and TPM.

What's surprising me is some of the employee's laptop with the same configuration works perfectly with the fingerprint and some of them don't.

Please help me to resolve this.

Many Thanks,

Vinayak

 

Fingerprint settings disappearing automatically.

I have set up my my fingerprint lock in my system. It was running smoothly for couple of weeks but now it is not working. I am setting up fingerprint lock but it removes my finger print after some time automatically. i repeat this several time but each time it removed my identification. When i tried this from my home, it worked fine but when i connected to my office internet, it removed once again. IT team also failed to figure out what is happening. Can someone help me?

 

Fingerprint setting has disappeared

I have Windows 10 on my Lenovo ideapad 320 and it came with a fingerprint scanner, but now the setting has disappeared. I can't get the setting back. How do I fix this??????