Windows 10: Fingerprinter doesn't set up

Discus and support Fingerprinter doesn't set up in Windows 10 Software and Apps to solve the problem; I cannot set the fingerprint recognition for login.this is aa new laptop. I reupdated the Goodix driver from the manufacturer MSI web site.When I click... Discussion in 'Windows 10 Software and Apps' started by Rui Mota1, Aug 18, 2023.

  1. RUI MOTA1
    Rui Mota1 Win User

    Fingerprinter doesn't set up


    I cannot set the fingerprint recognition for login.this is aa new laptop. I reupdated the Goodix driver from the manufacturer MSI web site.When I click on the "Get started" button, and then touch the fingerprint sensor, an error occurs:Sorry, something went wrong.Close Windows Hello, then try going through the setup again.I repeat the operation a few times, and again on many other occasions, always getting the same resulting error.Thank you for any help.

    :)
     
    Rui Mota1, Aug 18, 2023
    #1
  2. LIDIA ANDREI
    Lidia Andrei Win User

    fingerprint doesn`t work

    My fingerprint doesn`t work for many times, and i read the advices of the site, but nothing works. The fingerprint fix itself, but after many days and the problem repeat and repet. It is anoying. In the settings says "this option is unvailable" for every option! Why??? How to fix it?
     
    Lidia Andrei, Aug 18, 2023
    #2
  3. DALCHINA
    dalchina Win User
    dalchina, Aug 18, 2023
    #3
  4. BETOLP
    BetoLP Win User

    Fingerprinter doesn't set up

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Fingerprinter doesn't set up 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
    BetoLP, Aug 18, 2023
    #4
Thema:

Fingerprinter doesn't set up

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