Windows 10: Fitbit app not updating wrist placement

Discus and support Fitbit app not updating wrist placement in Windows 10 Software and Apps to solve the problem; I am wondering if you have any different suggestions. I have a fitbit charge 2. I run fitbit on my android phone and on my windows 10 computer. On... Discussion in 'Windows 10 Software and Apps' started by DanielleWaleik, Feb 26, 2020.

  1. Fitbit app not updating wrist placement


    I am wondering if you have any different suggestions. I have a fitbit charge 2. I run fitbit on my android phone and on my windows 10 computer. On the windows 10 app if I attempt to change the wrist placement it will default back to the same wrist position I had it before. That is the only thing that does not update. All the other setting and data will update as expected. I however can update it by logging into the fitbit web application change it in the setting there. Then I go back to the app and resync and it will change. I do not have this trouble with my phone app. I have cleared cookies, I have uninstalled and reinstalled the app. Any suggestions?

    :)
     
    DanielleWaleik, Feb 26, 2020
    #1

  2. Fitbit App - Get the app button does nothing

    Hello,

    Thank you for posting your concern in Microsoft Community and we regret for the inconvenience.

    I can understand your concern and will be happy to assist you on the issue.

    • Are you downloading the App from Windows Store?
    • Is the issue confined to only Fitbit app?

    If the issue is confined with Windows Store, as an initial workaround, I suggest you to try downloading from the link below and check if it helps.

    Get Fitbit - Microsoft Store

    Write to us with the updated status and the required information for us to be able to assist you further.

    Let us know if it helps.
     
    Sayan_Ghosh, Feb 26, 2020
    #2
  3. EllenKY Win User
    fitbit app

    I have uninstalled the fitbit app and I am trying to re install the app.

    When I go to the store, it says I already have it, but can't find it anywhere. Can you delete the app if it is there? I was having a probem with the app and the fitbit help desk suggested that I should delete the app and reinstall.

    Help please

    Ellen

    Moved from: Windows / Windows 10 / Install, upgrade, & activate
     
    EllenKY, Feb 26, 2020
    #3
  4. Brink Win User

    Fitbit app not updating wrist placement

    Tracking fitness goals just got easier with Fitbit skill for Cortana


    Source: Tracking your fitness goals just got easier with the Fitbit skill for Cortana - Windows Experience Blog
     
    Brink, Feb 26, 2020
    #4
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Fitbit app not updating wrist placement

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