Windows 10: Fix Canon Printer Error 5C20 on Windows PC

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A lot of users when trying to print something or run maintenance are seeing Error Code 5C20. Users are hearing peculiar sounds when trying to do the task, and then after probing a bit they see the error code in question. If your Canon Printer is showing Error 5C20 on your computer, then try the […]

This article Fix Canon Printer Error 5C20 on Windows PC first appeared on TheWindowsClub.com.

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Canon - Printers - Canon MG5500 series Printer - Error 0x80240017

GaryRouth's suggestion didn't work for me. But I took his lead and used a slightly different process that eventually worked.

I uninstalled the Canon software in "Programs and Features",

rebooted my machine,

then went to Canon's site and downloaded the full package from Canon for my printer,

extracted the package,

went to the extracted files and opened the DrvSetup folder,

ran the DELDRV64.exe utility to cleanup the old software,

then ran the Setup64.exe to install the Canon software.

Since I've followed these steps, the printer works and the Windows Update for the printer isn't showing up.

 

Canon MG5350 scanner not working

Hi John,



Thank you for including the screen shot of the error. You may try the below suggested steps to fix the issue.

1. Connect the Printer to wireless router.
   
2. Run the printer software from the Canon site to download and the set the printer up on the PC.
   
3. Download the IJ scan Utility and try attempting to scan documents.
   
4. If you still notice the same error, hold down the stop button (Red Button) on the printer for 10 seconds or until the error light goes off and release it.
   
   
   
   
   

Hope it helps.





Muralidhar

Microsoft Community Moderator

 

Canon Printer i9950

Hi,



Thank you for posting your query on Microsoft Community.

I completely understand your concern and feel sorry for the inconvenience this has caused.


This product is not compatible with the operating system selected and no drivers will be made available. Please consider upgrading either your product or operating system to a model or version that is supported.

Also, I suggest you to ensure to have the latest version of the printer software installed on your PC .

Please follow these steps below, to resolve the issue:

Step 1: I suggest you to download the Windows 8.1 printer driver from the below canon website and then try to install the printer driver in compatibility mode.

http://www.supportcanon.com/download-canon-i9950-driver-printer/

Step 2: I would suggest you to try to install the driver in compatibility mode.

1. Right-click on the driver setup file and click on ‘Properties’.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the
issue persists.

Please try to refer to the suggestions given by JimWynne replied on December 8, 2015, to fix your issue.


http://answers.microsoft.com/en-us/...ndows-10/a9b2e9cc-a2c1-4b55-9230-2fb5ae48ccaa

I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.