Windows 10: Fix for Canon printer not scanning after upgrade to WIndows 10

I recently upgraded to Windows 10 and then my older Canon MP160 printer would no longer scan. It would print, but not scan. I saw a question about this in the Microsoft community, but no fixes in the responses. You don't need to buy a new printer! After several attempts to fix the problem, I finally got the scanner to work! Here's what I had to do: First, I went to Control Panel, then under Hardware and Sound I clicked View Devices and Printers. Then I found my Canon MP160 in the list of devices, right clicked on it and selected "Remove Device". Next I went to Apps & Features, located the Canon MP160 software, clicked on it and selected "Uninstall" to remove the software. On the Canon website I searched for my printer at this link: https://www.usa.canon.com/internet/portal/us/home/support/drivers-downloads and since they displayed a note that there were no drivers for Windows 10 for my device, I downloaded the Windows 7 version of the Canon software. After downloading the driver installation file, I went to that file in my Downloads folder, right clicked on it, selected "Properties", clicked the "Compatibility" tab, and under "Compatibility Mode" checked the box Run This Program In Compatibility Mode For and in the drop-down underneath I selected Windows 7. Then I clicked "Apply" and "Okay", then ran the installation program. Once that is done, in order to start a scan you have to now start it from the computer, rather than from the printer "Scan" button. To start the scan from the computer, go to Control Panel, then View Devices and Printers, then right click the Canon printer and select "Start Scan". This is the only way the scan will start now, it can no longer be initiated directly from the printer. But it works now. I found that I had to uninstall everything first, not just try reinstalling the Canon software because that didn't work. It didn't work until I uninstalled everything first and followed the steps I just listed.

:)

 

Canon printer won't scan...

I have a Canon Image Class D420 printer/scanner. Obviously I don't scan very often... as I noticed this a week ago then today I had time to try again (the scanner worked before Windows 10 upgrade). It will not scan a photo to my PC, the printer/scanner
is on and in print mode all is well but does nothing as far as a scan. Tried to download the scan app but the spinning wheel just keeps going around. Any suggestions would be appreciated.

 

Canon MX870 will no longer scan after installing windows 10

Canon MX870 all in one printer will no longer scan with windows 10. I have upgraded the drivers and software, and still nothing. I am using USB. The printer window shows "Set the window to start scanning."

Does anyone have any suggestions. Canon was not able to help at all.

Thank you so very much.

Carole

 

Canon Pixma MP620 drivers don't seem to exist yet.

They will walk you thru every step to fix your problem, their pretty good fixing problems with windows 10 and their printers. Good luck Wayne!!
Mike..