Windows 10: Fix Intel SST microphone not working on Windows 11/10

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No one can deny the importance of a Microphone and if the Mic fails to work, one will be annoyed. And a lot of users are exasperated as their Microphone fails to work. After a bit of probing, they found out that their Intel SST microphone was not working on their Windows computer. According to […]

This article Fix Intel SST microphone not working on Windows 11/10 first appeared on TheWindowsClub.com.

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Audio not working even after factory reset.

In the Device Manger under "Audio inputs and outputs" it lists:

"Microphone (Intel SST Audio Device (WDM))"

"Speakers (Intel SST Audio Device (WDM))"

And under "Sound, video and game controllers" it lists:

"Intel SST Auio Device (WDM)"

"Nuvoton SST Nau88L24 Codec Device"

 

External microphone does not work

Hi Zarbab,



Thank you for writing to Microsoft Community Forums.



The issue could be because of the microphone being in a disabled state. I suggest you to try the steps listed below and check if it works:

• Open Control Panel and categorize to view by
  Small Icons.
  
• Click on Speech Recognition and navigate to
  Advanced Speech Options > Microphone > Advanced
  
• Check Real Conexant HD Audio, save the changes and exit
  Control Panel.
  
• Restart the machine to see if the microphone works.
  

Meanwhile, you may also want to go through the troubleshooting suggestions given in the following articles and see if they help:

• Fix sound problems in Windows 10
  
• HP PCs - Resolving Microphone Problems (Windows 10, 8)
  

Let us know how it goes.

Regards,

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?