Windows 10: Fix Microsoft Edge is showing blank white screen on Windows computer

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If Microsoft Edge is showing a blank white screen when you launch it, the solutions provided in this post may help you fix the problem. The users who experienced this problem have stated that Edge displays a blank white or black screen for some time when they launch it. The problem appears every time they […]

This article Fix Microsoft Edge is showing blank white screen on Windows computer first appeared on TheWindowsClub.com.

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FIX SCREEN SO IT DOESN'T GO BLANK

Hi Charlotte,



Thank you for writing to Microsoft Community Forums.



I understand that the computer screen goes blank after sometime, I’ll certainly assist you with this.



However, please let us know:

• Do you see any error message on the screen when the computer screen goes blank?
  
• When you say “I need to fix it so that doesn't happen” how are you fixing the screen?
  
• What is the make and model of the computer?
  

Meanwhile, you may want to refer the troubleshooting steps mentioned below:



If you are using a Desktop, then the first thing I would suggest you to do is check if the cables are connected properly.



Method 1: Refresh Graphics driver



I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



Method 2: Update graphics driver



I suggest you to try updating the graphics card driver and see if that helps. To do this, refer the steps mentioned below:

1. Press Windows logo key + X, and select
   Device Manager.
   
2. Expand Display adapters.
   
3. Right click on the display driver and select
   Update Driver.
   
4. Restart the computer.
   

Article for reference: Update drivers in Windows 10.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Chrome showing up as a blank white, then blank black window with a

Running Microsoft Edge (Window-10) on desktop with 3 monitors. I wanted to open Chrome browser. Chrome opens as a full-screen, blank white window. When I click on the screen, a small blue, window icon appears in the corner. What is that icon about? How do I get Chrome to open?

 

I.E. and Edge Not working - blank screens

Hi,

There are several possible reasons why your Internet Explorer and Microsoft Edge are showing blank screens when you try to access websites. It can be because of changes made or corrupted files.

For us to better assist you with this concern, we need to ask a few questions:

• Were there any changes made prior to this issue?
• Are you getting any error messages when you use Internet Explorer 11 and Microsoft Edge? Can you send a screenshot?
  
• What troubleshooting steps have you tried so far?
  

To help resolve the issue, you can perform a clean boot in Windows 10 by referring to the steps

here.

Looking forward to your reply.

Thank you.