Windows 10: Fix Phone Link unable to connect

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When trying to connect the smartphone to the computer using the Phone Link app, you may get an error that says Phone Link is unable to connect. This error appears when the user scans the QR code using the app on his phone. In this post, we will see how this issue can be resolved […]

This article Fix Phone Link unable to connect first appeared on TheWindowsClub.com.

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No network connection

Hello Graham,

To resolve your concern about wireless network issues, please click the link below and follow the suggested troubleshooting steps:

• Fix network connection issues in Windows 10

Let us know how it goes.

 

My Phone Explorer not connecting

Phil,

'obtain the phone's ISP' = 'obtain the phone's IP' I assume

You can always connect it by USB to side-step the problem

To fix the problem:-
1 Get the IP from the phone MPE client's Settings page and tell MPE on the computer to use that.
2 Once you have successfully connected using that specific IP, change the computer's MPE, File, Settings, Connections back to AutoDetect and it will pick it up however you have it connected.

I have had to repeat this IP setting up after my phone has had an OS update so perhaps that's what has happened in your case as well.

Denis

 

Can't "Link to Wndows"

Thanks so much. I will certainly follow your tutorial in the future. I think resetting did the trick, and I was also able to set a pin code. Question. I am confused about one ongoing step: "Go to www.aka.ms/addComputer" in your browser." A search for this, and other similar url's suggested in the Phone LInk setup always ends up the same way, with a trip to nowhere.

Clicking in those types of links end up in a blank tab