Windows 10: Fix Unable to switch Microsoft Accounts on Store and Xbox App

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A lot of users are unable to switch Microsoft accounts on Windows Store and Xbox app, and it’s quite infuriating to them. This happens mostly due to a corrupted cache and glitches in related services. In this article, we will discuss this issue and see what should be done if Xbox or Microsoft Store is […]

This article Fix Unable to switch Microsoft Accounts on Store and Xbox App first appeared on TheWindowsClub.com.

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App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

I'm unable to switch between accounts in the Xbox app and Microsoft Store

I'm trying to sign into a game with an alternate account, but I can't switch to it, I get error code 0x801901fa, when I try changing accounts in the Xbox app and when I try switching from the microsoft store. I've also tried restarting but that didn't fix it.

 

The Microsoft Store, and the Xbox app doesn't work!

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



However, please let us know:

• Do you receive any error message?
  
• Are you aware of any changes made to the computer recently?
  
• Which build version of Windows 10 are you using currently? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

Meanwhile, I would suggest you to refer the steps mentioned below:



For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

Microsoft Store doesn't launch.



Method 1: Store app troubleshooter



I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:

1. Press Windows Logo key + I, to open Settings.
   
2. Click on Update & Security and select Troubleshoot from the left pane.
   
3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
   
4. Follow the on-screen instructions.
   

Method 2: Re-register apps



If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:

1. Press Windows Logo key + X, and select
   Windows PowerShell (Admin).
   
2. Paste the following command and press Enter:
   Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Once the process is complete, restart the computer and check.
   

Method 3: New user account



If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
Create
a local user or administrator account in Windows 10



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator