Windows 10: Fix Windows Remote Desktop does not save credentials

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Windows Remote Desktop is an essential tool for connecting to remote computers. And it is a go-to tool for many users who work over RDP. You need to enter the login details of the remote computer, and you will have full access to it. However, it can be very annoying when Windows Remote Desktop does […]

This article Fix Windows Remote Desktop does not save credentials first appeared on TheWindowsClub.com.

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Remote Desktop won't accept login credentials

Hi Robert,



Thank you for writing to Microsoft Community forum.

• Are you using a Microsoft account to login?
  
• Was the user name changed at any point of time?
  

Meanwhile, you may try the steps listed below and check if it works:

• Open Command prompt as an administrator on your local machine and type:
  gpedit.msc
  
• Navigate to the following location:
  
  Local Computer Policy\Computer Configuration\Administrative Templates\System\Credentials Delegation
  
• Click on ‘Allow Delegating Saved Credentials with NTLM-only Server Authentication’
  
• Enable the policy and click on ‘Show’ button in the options window below and enter the value
  ‘TERMSRV/*’ (without quotes) into the list. Apply the changes.
  
• Do the same thing for the following policies:
  
  Allow Delegating Saved Credentials
  
  Allow Delegating Default Credentials with NTLM-only Server Authentication
  
  Allow Delegating Default Credentials
  
• Make sure that ‘Deny Delegating Saved Credentials’ is not enabled or does not contain ‘TERMSRV/*’ in the list
  
• Close all windows, open a command prompt, and use
  ‘gpupdate /force’ command to apply the policy directly.
  

Once the update is complete, reboot the machine and see if you can remote login.



Regards,

 

Remote Desktop - Save connections

Hi Adrian,

Through Remote Desktop Protocol in Windows, you are provided with a graphical interface where you can save the current connection settings to an RDP file or open a saved connection. You may get to this interface by following the steps below:

• Type remote desktop in the Windows 10 taskbar search, and selecting
  Remote Desktop Connection. Make sure that the Computer,
  User name, etc. fields are filled in correctly under the
  General tab.
• Click the Show options button.
• From there, you can save the current connection settings to an RDP
  file or open a saved connection.
• If you are to save a connection, click Save As, and choose the location from where you want to save the shortcut, and click on
  Save.

If you have further questions, feel free to ask us.

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator