Windows 10: *FIXED* New desktop build works great EXCEPT crashes everytime when entering sleep mode!

***ISSUE FIXED***

After narrowing down the offending startup item via process of elimination, the issue is with Realtek Audio Universal Service.


This service is required to use the fancy "Realtek Audio Console", but audio still works just fine with this process disabled, however I'm limited to just what audio options Windows 10 provides through the standard audio control panel. I personally need functioning sleep mode alot more than I need Realtek's poorly programmed audio console.


I'd like to thank you Prakhar for your assistance. Thank you!


-Steve

***ISSUE FIXED***



SEE ORIGINAL POST BELOW


Greetings,

PC Specs are below, just built this system.

Everything is working perfectly, except for one annoying problem.Everytime I allow the PC to enter sleep or hybrid sleep, it ends up crashing and rebooting, or I'll get a no signal error on the monitor. As long as I set sleep to never, everything works fine, including 4 hour Asus ROG RealBench stress test stability, but as soon as I let it sleep it crashes.

I've already done all the obvious, latest drivers, incl. chipset, latest UEFI/BIOS version, unplugging all USB devices, checked USB power management settings, UEFI settings, checked USB root hub settings, etc. etc.

Perhaps you can interpret this dump file for me?

https://drive.google.com/open?id=1KTRIkQPeghohuQDKC1M-5QFuW9FxxIv2

PC Specs:
Windows 10 Pro 64 bit
Ryzen 3200G
Asus Prime B450M-A CSM
16GB 2x8GB Corsair Dominator Plat. DDR4-2800
Adata 240GB SU635 SATA SSD
Thermaltake Smart 500 watt PSU
Dell U2412M LCD monitor

Much thanks,
Steve

:)

 

Build 10586 Problems sleep mode stopped working for both the pc

After the build 10586 was installed the sleep mode stopped working for both the pc and the monitor. Sleep mode worked fine before that upgrade. I have made sure the times before sleep is activated for both monitor and pc are the same as they originally
were. I verified that sleep mode was allowed. All drives are current and no new hardware or software has been installed since that update. I was on the web for 2 hours with Microsoft support, they were unable to determine the issue or a fix. They suggested
to restore to the previous build. Has anyone else encountered this issue after build 10586?

 

Sleep Mode No longer works


I stopped all my current applications and sleep mode started working again. Great.

Well I thought things were great but after a couple of days it stopped working again. I tried stopping each application one at a time that was running and trying to enter sleep mode and it didn't fix it. I rebooted and after startup had finished rattling the hard drive I tried sleep mode and it is still not working.

The event log's entries for Power-Troubleshooter are not very helpful. Is it possible to turn on some more debugging?

 

New Desktop Build - Windows Crashes Upon Exiting Sleep Mode


So I just finished this build Friday and everything seems to be working great while running. My only issue is that I can't get it to wake from sleep mode correctly.

Pressing a key on the keyboard/mouse seems to initiate wake but the screen never comes on (backlight on the keyboard does). The system appears to crash and just shuts down. When I turn it back on everything is working fine.

This happens every single time out of sleep mode. It doesn't matter if the system initiates sleep mode through the power settings timers or if I initiate sleep through the power menu.

Thoughts?

Link to guts: Intel Core i5-6600K, PowerColor Radeon R9 390, NZXT H440 (Black/Red) - System Build - PCPartPicker


Notes:
*Hibernate and Hybrid Sleep are both turned off.
* Latest BIOS update applied.
* On newest version of GPU driver.
* Tried "clean boot" with all but MS applications disabled/not running, issue persists.