Windows 10: FIXED printer stopped working after update 10/June 2020

Rolled back update and now printer works perfectly. How will we know when the patch to fix this problem is released and that it is safe to update?

:)

 

Printer has stopped working

Hi Patricia,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the printer stops working suddenly. For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What happens when you try to print?
   
2. Do you receive any error code/message when you try to print?
   
3. Were there any recent updates installed on the PC?
   
4. Which build version of Windows 10 are you using currently?
   
5. What is the make and model of the printer?
   

Refer the article to know
Which Windows operating system am I running?



To know the recent updates installed on the PC, follow the steps mentioned below.

1. Go to Settings >
   Update & Security > Windows Update.
   
2. Now click on View update history.
   

Meanwhile, I suggest you to refer the article
Fix printer connection and printing problems in Windows 10, and check if that helps.



Please get back to us with the required information to assist you further.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Brother printer stopped working

Hi Brian,



Thank you for posting your query in Microsoft Community.

• 
  Did you make any changes prior to the issue?
  

I understand your concern however, I would suggest you to run Print Troubleshooter. The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while
printing. I would suggest you to run this troubleshooter to check if there is any issue with the sound. Refer top these steps:

• Click on Troubleshooting and select the
  view all option on the left pane.
  
• Click on Printer troubleshooter and follow the online instructions.

Post that make sure that the Print Spooler service is enabled.

• 
  Press Windows +
  R and type in services.msc then press Enter
  
• 
  Right-click the Print spooler service, and then click
  Properties.
  
• 
  Now stop and start the service.
  

Please follow the troubleshooting steps in the link below to fix printer problems

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



Let us know how it goes, we’ll be glad to assist you further.



Regards.