Windows 10: Folder on NAS not accessible by Windows, network credentials give access denied

I have a home NAS setup running openmediavault 5.5.6-1, outdated I know, but it does the job where I recently backed up my files to. Lucky that I did, because two weeks ago my SSD got damaged/corrupted and I had to do a clean Windows install on another SSD. Now I am trying to retrieve the backup from the NAS, but I am getting an error when trying to access the main backup folder. I can however access the other folders on the NAS, such as my Pictures and Movies folders. I checked in the OMV control panel and the access settings appear to be the same for all folders there. Also, I was of cour

:)

 

Credentials Manager Access Denied

Hi Gerry,

Information in the following links should help.

• Credential Manager Error 0x80070005 Access is Denied
  

• Control Planel: When clicked Credentials manager error not able to - Microsoft Community
  

 

LAPTOP is not accessible ..... Access is denied.

I am trying to share a folder on a LAPTOP. I have other a number of other systems that have folders Shared and they work fine, but with this one I get the error "LAPTOP is not accessible ..... Access is denied." when I try to access it from a different Win10 system. So I went thru the entire "How to Share Files and Folders Over a Network in Windows 10" tutorial step by step. File and Print Sharing is enabled, SMB1.0 client & server are running, and Everyone has Full Access to the Share. Still get the error. I have tried it with the Network Public and Private, with the same result. Any suggestions ? Microsoft Windows 10 Home Version 10.0.19042 Build 19042

 

Windows 10 2004 user credential protected NAS folders inaccessible

Windows 10 2004
WD My Cloud PR4100 NAS

I believe this is related to the Windows 10 2004 update. Since the upgrade, I can no longer access credential protected folders on my NAS

I can access the NAS itself. I can get a list of folders using file explorer just fine. Win+R > \\wdmycloudex4100 (ignore the name I kept it the same after an upgrade for convenience) no problem.

I can access Public folders on the NAS fine. However, when I try to access my previously accessible user credential folders (ones that require a user id & password that is setup on the my cloud) I get "access denied" and am queried to reenter my credentials to which I do.

But I receive this pop-up:




I tried:
Going into Windows Credentials and erasing my saved wdmycloud user credentials.
Created a new set of credentials on the NAS and tried those credentials.
I tried reenabling SMB1 (though shouldn't have to since the my cloud is supposed to be SMB3 capable). Didn't work anyway.




SMB3 listed in the NAS Settings:




Any other ideas?

- - - Updated - - -

Nevermind, figured it out.

To help other users: I had mapped drives set up to the NAS. There must have been some kind of credential caching for those mapped drives which wasn't listed in Windows Credentials and was preventing new credentials from being accepted by Windows 10 2004. Presumably disconnecting the mapped drives allowed fresh (even though they're exactly the same) credentials to be accepted rather than rejected by Windows. I was then able to remap the same drives again and it's all fine.

Excuse me while I go and re-disable SMB1. *Wink