Windows 10: Followed Microsoft instruction, now I can’t get in to computer.

I had restarted my computer as directed to do so in safe mode, and now Microsoft is not letting me enter my pin number to get back into my computer. I’ve already tried the instructions on the Microsoft chat page thing, and it did not work. I already did the process of the on-screen keyboard, and that is not working either.

:)

 

Difficulty in Powershell and following the instructions herein

The problem seems to be a “file not found” one.

So, please follow these steps:

1. Download the .ps1 file from here and save it any place you want.
2. Go to the folder you saved it, right click on the file, unblock it and then copy it [Ctrl-C]. If it’s saved in your Downloads folder, skip step 3
3. Then go to your Downloads folder and paste it [Ctrl-V] there.
4. Open Powershell as Administrator.
5. Type the command Set-ExecutionPolicy Bypass -Scope Process -Force
6. Type the command cd $env:USERPROFILE\Downloads
7. Type the command .\RealtekAudioDriverIntegration.ps1

If everything fails, do the following:

1. Download the .ps1 file from here and save it any place you want in your C: drive.
2. Open Powershell as Administrator.
3. Type the command Set-ExecutionPolicy Bypass -Scope Process -Force
4. Type the command dir C:\ "RealtekAudioDriverIntegration.ps1" -Recurse -ea 0 | Unblock-File
5. Type the command dir C:\ "RealtekAudioDriverIntegration.ps1" -Recurse -ea 0 | select -First 1 | % { & $_.FullName }

Then post the results here.

 

The instruction at 0x000000

Hi,

To better assist you with this issue, may we know the following:

• Did you make any changes on the computer before you encountered this issue?
• What troubleshooting steps have you tried?

You can also follow the steps below to isolate this issue:

• Perform a
  clean boot on the computer.
• Since you are using Windows 10, we suggest that you run Windows Defender.

Let us know how it goes.

 

sign into microsoft account glitch

Hi Micheal,

Welcome to Microsoft Community.

• Is this the only account on the computer?
• Was this account upgraded from previous version of Windows?

It looks like you are using a local account. I suggest you follow these steps:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Microsoft account instead.
• Enter your Local account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the new Microsoft account and click OK.

Hope this helps.

Regards