Windows 10: Following a recent auto upgrade windows hello and pin access are disabled, cant remember...

Following a recent auto upgrade windows hello and pin access are disabled, cant remember password, any help to get into all in one HP?

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

Disabling User Passwords Disables PIN and Hello?

Hello Eric,

Thank you for posting your concern in Microsoft community and welcome to the windows 10 Family.

From the description provided, I understand that the sign in option is not working after you disabled the option for PIN input for password.

At this point, I would suggest you to deploy the
System Restore option in Windows.

This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app, driver, or Windows update, and when you

create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

• 
  Right-click (or press and hold) the Start button, and then select Control Panel.
  
• 
  Search Control Panel for Recovery.
  
• 
  Select Recovery > Open System Restore > Next.
  
• 
  Choose the restore point related to the problematic app, driver, or update, and then select
  Next > Finish.
  

In order to disable the PIN sign in option in Windows 10, refer to the below steps.

Step 1: Access PC settings and open
Users and accounts.

Step 2: Select Sign-in options and tap the
Remove button under PIN.

Note: you can navigate to the same path in order to re-enable the PIN.

Hope the above information is helpful. If you need further assistance, we would be happy to help you.

Thank you.

 

Windows hello asks me twice for a pin

Dear Ashesh Sharma,

Welcome to the Microsoft Community!

Thank you for reaching out to us about the prompt to verify Windows Hello when entering a password using Google Chrome. I understand that this feature may cause some frustration, especially for those who prioritize computer security.

Please note that the prompt to verify the Windows Hello Pin when using a saved password in Chrome is not related to a Windows update or a known issue. It’s actually a new security feature in Chrome, designed to authenticate users when auto-populating passwords.

If you find this prompt unnecessary and wish to disable it, please follow these steps:

1. Open the Chrome browser.
   
2. Type chrome://settings/ in the address bar or open Settings via the three-dot menu in the upper-right corner.
   
3. Navigate to “Autofill and passwords” to access Chrome’s password manager. Alternatively, you can directly access it by typing chrome://password-manager/settings in the address bar.
   
4. Turn off the “Use Windows Hello when filling passwords” option.
   
5. Restart the browser.
   

By following these steps, Chrome will no longer prompt you to verify your Windows Hello Pin when auto-filling your password. If you decide to re-enable this feature in the future, you can simply turn on the “Use Windows Hello when filling passwords” option again.

I hope this information is helpful! If there’s anything else I can assist you with, please don’t hesitate to let me know in your reply.

Best Regards,

Martin | Microsoft Community Support Specialist