Windows 10: FOR ANYONE HAVING ISSUES WITH PAPERPORT ** READ THIS

Hi all, Ive been researching the issue with paperport failing to load, as i am having issues with it, and couldnt find the answer on NUance / Windows help pages.


Apparently its an undocumented compatibility issue between Nuance PPT and Firefox believe it or not ... not W10 - you need to make a minor amendment to your registry entry removing Mozilla Firefox as browser se;ection in paperport user settings, and replace with IE or Edge etc

Here is an article - I faffed around installing, uninstalling etc, cleaning registry, doing it all again ... and again, and then found this earlier - IT WORKED!!!!


https://www.experts-exchange.com/articles/32441/What-to-do-when-PaperPort-crashes-hangs-or-fails-to-start-popular-fix-for-Mozilla-Firefox-users.html


extract:

PaperPort has the following key in the registry:

HKEY_CURRENT_USER\Software\ScanSoft\PaperPort\PaperPort User Preferences

It contains many values (fields), one of which is BrowserSelected (a string, i.e., REG_SZ). What Andrea reported is this: when the data in BrowserSelected is Mozilla Firefox, PaperPort crashes! He changed Mozilla Firefox to Internet Explorer and PaperPort no longer crashed! We exchanged several posts there and discovered that any data in BrowserSelected other than Mozilla Firefox will cause PaperPort to open properly. It doesn't even have to be an actual browser name — e.g., it can be xxx.

hope it works for you too

:)

 

Scansoft Paperport 11SE (Brother download)

That's not what I'm talking about. Thanks anyway.

Hopefully someone will have the old paperport 11se on the brother application/driver cd. *Smile

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Paperport 14.5 Professional

I have a Brother DCP L2540DW printer/scanner. It came with Paperport that worked with Windows 7 but not Windows 10 Pro.

I just purchased Paperport 14.5 which works with windows 10 pro.

My problem is when I am logged on as the administrator Paperport works fine. However, when I log on as a standard user, Paperport does not "see" a scanner.

As the administrator I shared the printer and scanner installed.

As a standard user I can print but I cannot scan with Paperport.

Any help is appreciated.