Windows 10: For I week I have been trying to get phone support for a problem on line does not solve it

Need phone support online does not help me

:)

 

DOCSIS 3.0 modem with phone line?

I'm thinking about buying my own modem for a few reasons:

1. Upgrade to DOCSIS 3.0, the modem I have from them is 2.0
2. Eliminate the monthly rental fee.

Time Warner has a official supported modem list on their site, but none of them have phone lines like my current modem does, and then there's this little tidbit: if you choose to purchase your own modem, you will need another device from them to use their phone service, as none of the modems on their list have phone lines (including the modem I am currently using, from them, that does have phone lines on it). It seems they are trying to get their monthly equipment fee regardless if you have their modem or your own.

Considering my modem isn't on their list and it has phone lines on it, and I don't have a second box from them for the phone, I'm thinking ANY modem should work, whether it's on their list or not.

So, I'm looking for a DOCSIS 3.0 modem that has phone lines on it, any recommendations? I don't mind if the modem is also a router, provided I have full control over it as I would with my current router.

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.