Windows 10: for some reason I can no longer check boxes using the touch pad. how can I fix this issue?

for some reason I can no longer check boxes using the touch pad. how can I fix this issue?

:)

 

Cursor/touch pad issue.

Hi Mike,

Thank you for posting your query on Microsoft Community.

It is unfortunate that you are facing this issue. I will be glad to assist you.

I would suggest you to try the below methods and check if it helps:

Method 1:

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• Press “Windows key + Q”.
• Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window.
• Select “Hardware and Devices” under Devices option.
• Follow the On Screen instructions.

Method 2:
Un-install and re-install touch pad drivers from the manufacturer’s website and see if that helps:

Step 1:
un-install the drivers:

Follow these steps:

• Press “Windows Key + Q” from the keyboard.
• Type “device Manager” without quotes in the search box and hit enter.
• Right click on the touchpad drivers and select
  “Uninstall”.
• Restart the computer once it is uninstalled.

Step 2: Download the latest touchpad drivers from manufacturer’s website.

Refer the steps to install a driver in compatibility mode:

a. Right click on the setup file of the driver and select
Properties

b. Select Compatibility Tab

c. Place a check mark next to
Run this program in Compatibility mode.

Hope this information helps and let us know the status of the issue we will be glad to help you further.

Thanks.

 

issues with touch pad gestures with a touchscreen laptop

Thanks for the response.

I have tried the steps you suggested. It showed no issues, except to restart my PC. At the point when I performed these steps, I didn't have the issue that I reported - namely, not being able to use touch-pad gestures. Maybe I should try this when the touch-pad
gestures stop working.

 

ASUS Windows 10 issues with ELAN Touch Pad

Hi,



Thank you for posting your query in Microsoft Community and for your interest on Windows 10.

I can understand the issue that you are facing with the touch pad. I apologize for the unfortunate that happened.

I would suggest you to update the touch pad drivers and check if the issue persists.



If not, download and install the latest touch input drivers from the manufacturer website in “Compatibility mode” and check.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Driver installation mostly fixes this problem.



Reinstalling touch pad drivers should help with this problem. Please refer the link and download the mentioned driver for your product.

http://support.asus.com/download/download.aspx?SLanguage=en-us



Hope this helps resolve the issue. Do contact us for further queries. We are happy to assist you.



Thanks and regards.