Windows 10: For some reason, i was playing a game and then my pc just downloaded A HUGE file and it...

Is there anyway to find out why it happend? storage sense only left me with 764 mb left [i am using windows 11.]

:)

 

I downloaded Ark Scorched Earth but it won't let me play

Hi
Cheyen,

There are a lot of possible reason why you cannot launch or play that specific game. To isolate this matter, we
have some questions for you:

• 
  Did you download the game from Windows Store?
  
• 
  Have you tried uninstalling and reinstalling the game?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the game is not compatible with Windows 10 and need to be in
compatibility mode
for it to run.
We suggest that you run the
Program Compatibility Troubleshooter
and check if there's any changes.
To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Programs.
  
• 
  Click on
  Program Compatibility Troubleshooter
  and follow the instructions.
  

We'll be waiting for your response.

Regards.

 

Ultimate Word Games laggs during play.

Hi Scarlett,

A corrupted game file is one of the reasons why Ultimate Word game lags while playing. To help you resolve this concern, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator