Windows 10: For the last 24 hours my machine is having an issue with the camera

I recently updated some drivers and it seems to have caused an issue with my surface accessing the built in camera. I am not certain exactly what information will be helpful so I'll just post a couple screen shots for now. If anyone has a suggestion that might help solve the problem I would greatly appreciate it.

:)

 

Windows 10. 12 to 24 hours

Hi Sandra,

Thank you for posting in Microsoft Community.

To change the time format from 12 hour to 24 hour in Windows 10.

Follow the steps:

• Navigate to Control panel.
• In the category view of the control panel, click on the
  ‘Change date, time, or number formats’.
• Change the short time to HH:mm from the drop down.
• Press Apply to make the changes.
• Now your time format will change to 24 hour format.

Hope this helps, let us know if you need further assistance.

 

Windows 10 update issue - camera

Hi,

Thank you for posting your query on Microsoft Community.

I would require more information to help you better.

What is the make and model of the camera?

I would suggest you to make sure the camera is installed properly and listed under Device Manager.

Follow these steps:

• Press “Windows key + X” from keyboard.
• Select “Device Manager” option from the list.
• Check if the Camera is listed in the devices list.

If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

If the camera is listed in the device manager, then perform the following troubleshooting methods:

Method 1:

You may try running the Hardware and Device troubleshooter and check if it helps.

a. Press Windows Key +R, type Control Panel.

b. Type troubleshooting in the search bar, click on troubleshooting.

c. Click on Hardware and Sound, click on Hardware and Devices.

d. Follow the steps from the wizard to run the troubleshooter.

Method 2:

If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
to do if you have problems with an app” to diagnose and fix if the issue is with Camera app.

Method 3:

If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

Follow these steps:

• Press “Windows key + X” from the keyboard.
• Select “Device Manager” option.
• Search for Camera, then right click and select “Uninstall”.
• Then restart the computer.
• Download the latest driver from the Manufacturer’s website and install it.

Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.

 

changing the clock to 24 hour mode on desktop

Hello Lancingman,

The tutorial below can help show you step by step on how to change the clock to 24 hour format in Windows 10.

Change Taskbar Clock to 12 hour or 24 hour Format in Windows 10