Windows 10: Forced to Reboot PC When it Freezes After Changing Monitor Resolutions

Hello, everyone. This has been an extremely jarring mystery for me that I have spent months trying to figure out what causes it. I have two Asus VG278 144Hz monitors, both of them hooked up via DisplayPort. I always have them running at 144 FPS. Here's the issue, though. Sometimes, when I play a game that goes into Fullscreen True Fullscreen, not Borderless Window, it causes my secondary monitor to lower its FPS Looks to lower down to 60 FPS. The monitor stays down at this rate even after closing the video game. What's even worse is, when I go into Advanced Display Settings to turn th

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Monitor resolution

Hi,



Thank you for posting your question in Microsoft Community.



I understand that you are facing issues with screen resolution. I will try to help you in fixing the issue.

To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions:



What exactly happens when you try to change the screen resolution? Do you get any error message?



The recommended resolution on windows 10 is 1920 x 1080. Change the resolution to 1920 x 1080 and check.

The reason why your display was stretched sideways is because the resolution was in-corrected.



Here are the steps to change the screen resolution:

• Right Click the Desktop and select
  Screen Resolution.
• Click the Make text and other items larger or smaller link.
• In the Change only the text size section click the
  drop down menu to select the items you want to change.

Hope the information was helpful

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

Resolution change problem

Hi Miles,

Booting your computer into safe mode may help resolve the issue. Safe mode will adjust your computer's resolution back to default, thus make your monitor or tv work again. Follow the steps below:

• Power On your PC.
  
• Press F8 during the first 10-15 seconds of your computer booting up.
  
• Advance Boot Options should load, select Safe Mode.
  
• Once in Safe Mode, try adjusting the resolution settings.
  
• Restart your computer.
  

If the issue still persists after doing the steps, we suggest using another monitor to help resolve the issue.

Get back to us with the outcome so we can help you out further.