Windows 10: Forced Windows update to 1909 - no longer able to use remote desktop applications

Hello,


I have a Surface Laptop first generation that I use to connect to other machines in my home and work. I use Any Desk and Team Viewer.


Team Viewer - shows a gray screen and nothing else for the connection, the other computers are using various versions of Windows 10 and Windows 7, none of them work.


AnyDesk desktop application- Crashes immediately upon connection request, as in I click on the saved connection to launch the connection to the remote pc and it crashes the application, doesn't matter which computer I try to connect to, crash every time.


Previously when this happened with 1908 I rolled back and it solved my problem. But that really isn't an option this time.


Does anyone have any insight in this issue? All of my drivers are up to date. I have a Dell XPS 2-1 with the same build and everything works fine, same with my custom desktop - same build there. It is just my surface laptop with this issue.


Please help.

:)

 

Remote Desktop Client App Doesnt play sound on device

Hi Kevin,

Based on the information you provided, we can try performing basic troubleshooting steps on the application.

We suggest that you follow these methods on how to resolve the issue:

Method 1: Clear app cache and force stop the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Clear Cache.
• Tap on Force Stop then restart your device.

If issue persist, proceed to Method 2.

Method 2: Uninstall and reinstall the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Uninstall.
• Reinstall the Microsoft Remote Desktop app on the third-party store app.

Let us know if you need further assistance.

 

Remote Desktop

Okay guys need some help here before going crazy...
I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

Since its local network I don't have any password or want to setup a password.

Any suggestions are appreciated

 

Windows 10 - Remote Desktop

Hi,

We will surely assist you with the issue you are facing with Windows 10.
- Which version of Windows 10 Operating System are you using?

- Were you able to upgrade to Windows 10 successfully?

I suggest you to refer the below steps and see if this helps.

• 
  Enable remote desktop in settings
  
  • Control Panel\System and Security\System, Click "Remote Settings" on the left side
• 
  Verify my port forwarding settings were properly forwarding to my computers local IP address
  
  • run "cmd.exe" and then type "ipconfig". Find your IP from that list

[*]

• Make sure your firewall settings are open
• Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"

• On the left, click "Allow an app or feature through Windows Firewall"
• Click "Change Settings"
• Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

Let us know if this helps.

Thank you.

Credits to : Jace_Sango.