Windows 10: Forgot challenge phrase answer after failed PIN

So I entered the PIN I always use, got locked out of my PC. It brought me to the challenge phrase screen and I forgot the answer. I've had this probably with the challenge phrase before and I've tried to remove it several times. It won't let me back out to sign in options to sign in with the microsoft account instead. I've waited several hours, tried turning it off and on again, all sorts of stuff. I'm stuck on the challenge phrase screen. any help?

:)

 

challenge phrase

Hi and thanks for reaching out. My name is Anthony.

I'm Independent Advisor and I'm happy to assist you.

I came across to your post and wanted to assist.I hope we can work together to find a solution for you.

First, "Challenge Phrase" is a new approach taken by Microsoft to thwarting brute force attacks or cyber trespassers. This attack involves a simple process of trying all common or likely PIN codes over and over until the correct code is finally discovered.
When a PIN gets entered incorrectly four times in a row, users are sent to a different screen where they are requires to enter a specific phrase.

May I know what are you trying to do before the challenge phrase prompted?

And what do you mean by nothing happens? Did this mean you where directed to another windows?

Kindly give further details so I can suggest or give you a step by step procedure to fix this.

Thank you and Keep Safe.

 

Do not have a Challenge phrase

Hi my daughter logs on to her laptop using a pin but her friend input the wrong pin several times and now we need a Challenge phrase. I set her laptop up and never entered a challenge phrase and I didnt have create an administrator logon. I have restarted
laptop several times but It keeps asking for a challenge phrase. Please help

 

Challenge Phrase

I keep getting the request for a challenge phrase and do not know it. How do I change the challenge phrase?