Windows 10: Forgot password and robot determined that I am not me.

I bought my HP desktop around 4 years ago and have completely forgotten my password. Upon trying to change the password, I filled out the request form many times, which has resulted in me getting the same message that, "Our automated system has determined that the information you provided was not sufficient for us to validate your account ownership." I really do not remember what my password could have been 4 years ago when I was in college and I don't even think I ever used the email I created once I was going through the setup process for this computer. Is there really no hope for me being a

:)

 

forgot password

Hi Tom,

Thank you for contacting Microsoft community.

• Are you using Microsoft account or local account for logging in the computer?

I suggest you to follow steps from the below article “What to do if you forget your Windows password” and check if it helps.

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-10

You may also refer to the below article.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

forgot password for account!!!!

forgot password for account!!!!

you know when you boot up your computer... and yeha i have more than one account and I forgot the password to one of them.

is there anyway for me to get in to the account? or the account will be perminant lock if i dont remember password?

xp home

 

Forgot Password

Hi Cameron,

There are some possible troubleshooting steps you can follow to be able to log in to your account. To assist you regarding the issue, we suggest that you check the steps and information provided on the links below.

support.microsoft.com/en-us/kb/189126

account-reset-password-forgot-faq

Let us know how it goes.