Windows 10: Forgot password on laptop/laptop not finding WI-FI network.

I have a laptop that my mom gave to me. I haven’t used it in a year because I had it in storage. Unfortunately, I do not remember the password. The other issue is that my laptop is not finding my Wi-Fi network unlike my other devices so I cannot use my mom’s updated password for Microsoft to log in. When I tried to type in passwords, it says”my device is offline. Please use the last password used on this device”. Is there a way for me to somehow reset my password?

:)

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?

 

Laptop won't show list of available networks

We suggest checking the list of available Wi-Fi networks on your laptop.

Please follow these steps:

• Click the Windows logo.
• Go to Settings (gear icon).
• Select Network and Internet.
• Then Wi-Fi.
• Make sure the Wi-Fi radio button is On.
• Select Show available networks, then you'll be able to see the list of available Wi-Fi networks.

Update us with the outcome so we provide further assistance.

 

Windows 10 laptop is connected to the Wi-Fi, but don't give me the opportunity to enter a password.

Hi,

I suggest you to follow the below steps to delete the connected Wi-Fi device and try adding it again.

• 
  Type View Network Connections in the search bar and click on the same.
  
• 
  If your Wi-Fi device is listed, right-click on the device and click on
  Delete.
  
• 
  Now, try connecting to the Wi-Fi and check if it prompts for the password.
  

Hope this helps. Keep us updated with the issue to assist you further.

Thank you.