Windows 10: Forgot Pin/Do not know pin on windows 10 start up

Hello,I normally just use my fingerprint to sign into my windows 10 laptop. This time while attempting to log in my finger was wet and the log in failed which prompted me with “please enter pin”. The issue is I have forgotten/didn’t even know I have a pin for my log in of my laptop. When I go to forgot pin. It comes up with the following message. “we can’t open that page right now”. Yes I have an office 365 account that is hosted by go daddy. I spoke with go daddy and they said this has nothing to do with them.Is this laptop essentially garbage now? And I need to get a new one!?

:)

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

How to pin shortcut to start menu.

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you would like to know how to pin short cut to start menu.

I would suggest you to refer to the article given below if you are using Windows 7.

Pin a program to the Start menu

http://windows.microsoft.com/en-US/windows7/Pin-a-program-to-the-Start-menu

And if you are using Windows 10 then I would suggest you to follow the steps mentioned below.

Pin apps to Start

Pin the apps you use most often to the Start menu. Here's how:

• Go to Start > All Apps.
• Press and hold (or right-click) an app.
• Select Pin to Start.

Hope this helps. Please let us know the results. We will be happy to assist you further.

 

Pin NY Times to Windows 10 Start

Hi,

Thank you for responding.

Do let us know the following to assist you better:

• Are you referring to NY Times application?
• How are you accessing NY times (Via online or via App)?
• What exactly happens when you try to perform the above mentioned steps to pin application to Start?

I suggest you to refer to the below article about Pin applications to Start menu and check if it helps.

Reply to the post with an updated status of this issue and required information to assist you further.