Windows 10: Forgotten bitlocker code

Is it possible to backup a bitlocker code from safemode as today my clients windows password has stopped working.He can access the Microsoft website to recover the code but it hasn't been backed up. Is there a way to do this without logging in?

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

BSOD 0xc0000001 Bitlocker code not known


I have a client that has a Microsoft Surface Pro. It has a BSOD error code 0xc0000001. I have tried many ways to repair but I am unable to since Bitlocker has locked the hard drive. The client swears they never activated it and does not know the code to unlock. They did not have a microsoft account so I cant go that route. Any suggestions to unlock hard drive without the bitlocker code?

 

bitlocker password?

I have the Recovery Key but that is not the problem. I have no bitlocker password - not lost or forgotten; it was never created. Sounds like you're suggesting I turn off bitlocker and just turn on again.