Windows 10: Forgotten PIN

Hi, I have a HP laptop windows 10. I forgot my PIN and I can’t get in my laptop. I have the security email but there is no option of “I forgot my password” and “sign in options” on the screen. I’ve tried wrong PIN several times and I don’t want to risk it lock. Please can anyone help me??

:)

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume

 

forgotten pin

Hi,

I'm going around in circles here.

I want to download Windows Draw.

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked to sign In, but I am already signed in.

My contact phone number has changed so that won't work.

I go to the site suggested;

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked for details of my age etc.

An automated response come back saying I haven't provided the right data!

I still want to download Windows Draw.

Argghhhhh

 

forgotten pin

Hi LindsayHolland

Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You can't recover forgotten PIN. You will need to reset it.

Reboot you computer and when you reach your Lock screen where you need to input your PIN, click "I forgot my PIN". Follow the online directions to Reset your PIN.

Do let me know if you require any further help on this. Will be glad to help you.