Windows 10: forgotten pin

Hi,

I'm going around in circles here.

I want to download Windows Draw.

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.

I click on "I have forgotten my PIN"

I'm asked to sign In, but I am already signed in.

My contact phone number has changed so that won't work.

I go to the site suggested;

I'm asked for my PIN - I have absolutely no memory of ever setting a PIN.
I click on "I have forgotten my PIN"

I'm asked for details of my age etc.

An automated response come back saying I haven't provided the right data!


I still want to download Windows Draw.


Argghhhhh

:)

 

Clear "Pin suggested" list in People Bar

Does anybody know how to clear the "Pin suggested" list on the "People bar"?

Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.

 

forgotten pin

Hi LindsayHolland

Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You can't recover forgotten PIN. You will need to reset it.

Reboot you computer and when you reach your Lock screen where you need to input your PIN, click "I forgot my PIN". Follow the online directions to Reset your PIN.

Do let me know if you require any further help on this. Will be glad to help you.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.