Windows 10: Fortnite Issues in the EAC launcher.

hey guys I am having a problem with fortnite, and so basically whenever I get to the initializing page in the EAC launcher and then I get sent to the crash page on windows and it gathers infomation then restarts and this happens every time and epic suggested to reach out to you guys.

:)

 

Uninstall Fortnite

Open up the epic launcher, click on the library tab, select Fortnite and find the cog symbol on it and click uninstall.

 

EAC - problems with installing

Hi Pieter,

It is possible that the program that you are installing is outdated or not compatible with Windows 10. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which version and OS build number of Windows 10 is currently installed? To check, press the Windows key, type winver, and press the Enter key.
• May we know what is the EAC program that you referring to?

Meanwhile, you try to download and run the troubleshooter in this
link to resolve issues that block programs from being installed or removed.

We'll be looking forward to your reply.

 

Microsoft launcher

Hi AustinNeely\,

Thank you for reaching out to Microsoft Community. May we ask if what troubleshooting you have tried? We highly suggest you to try the steps below.

• Restart your phone.
• If the issue persists after restarting your phone, it only means that the default launcher is needed for any other launchers to work properly. Re-installing the default launcher should resolve the issue.

Once your Android phone is back on its default settings, re-install the Microsoft Launcher and your other apps.

Note: You can easily restore your Microsoft Launcher settings if you have performed a back up. To back up your Microsoft Launcher settings, please do the following:

1. Launch the Microsoft Launcher settings. (Tap and hold your phone's home screen and tap on the
   Launcher Settings.)
2. Tap Back up & Restore.
3. Tap Back up Microsoft Launcher option.
4. Confirm that the Back up to cloud storage option is selected.
5. Tap the Back up button.
6. Check the settings that you want to back up.
7. Tap the Back up now button.

You may restore your Microsoft Launcher back up after re-installing it.

If you can no longer re-install your phone's default launcher, please get in touch with its manufacturer for assistance on how you can reset it to its factory settings.

Kind Regards,

Rom G.