Windows 10: Frame Freeze / Audio Glitch Loop / Second Monitor Turns Black

Hi everyone! *Smile

So about a month ago I built a new PC using a combination of new parts and left over parts from my old build. The part list is listed below. Parts from my old PC are denoted with an *. I want to note that I had no problems with my previous build, and all the hardware worked flawlessly (no BSODs, no errors, etc).

Case: NZXT s340
Motherboard: Z97 GAMING 5
GPU: GTX 960*
CPU: i7-4790k
RAM: 16GBs RAM*
SSD: 1 128GB SSD (Windows 10 installed on SSD)
HDD: 1 1TB 7200RPM HDD* and 1 2TB 7200RPM HDD*
PSU: EVGA SuperNOVA 650 watt

What happens is that the PC will randomly freeze on whatever frame was present at the time, the audio will glitch out and loop, and then my second monitor will turn black like it isn't receiving video. I then have to manually power off (hard reset) and then restart the PC. This doesn't occur often (maybe once every couple of days), but since I work from this PC, it's a big annoyance for me haha.

There is no BSOD or anything either. I've download BlueScreen Viewer and there's absolutely no error logs, reports, etc. I even have the option enabled to generate dump files, but still nothing.

What I've tried:
I've checked all my temperatures and everything is good. Everything is also running at stock clocks.
I've reinstalled Windows 10 twice on the SSD.
I've ran MemTest86 for 7 hours numerous times and no errors. I've also re-seated my RAM sticks.

I'm kind of at a lost here. *Sad

Thanks guys!


:)

 

Why there is no option to add music in windows movie maker for windows 10? How can I add music file?

All audio with this program requires that video be there to latch onto, that is at least as long as the audio. An easy way to make a frame of black, for instance, is with the titler. A freeze frame is also a simple way to add video. I will often just
make a freeze frame from the spot I'm on and make it last, say 4 minutes (written in seconds), then put the audio over it. The main thing to remember with this free program is that without any video, it will not let you add any voiceovers, sound effects,
music or lifted dialog track.

 

Screen Distortion after latest Win10 update

I've started to have a similar issue right after I updated to the latest build 1709.

Everything's fine on my main 1440p monitor, but there is a similar distortion and also glitches on my 1080p TV, which is acting as my second monitor. I have GeForce 970 with the latest drivers (tried previous drivers,
too). Those glitches are happening sometimes once in an hour, other times once in 10 minutes or so, then the picture shrinks, and the screen goes black for a few seconds, and then I see the distorted picture again. Only turning TV off and on temporarily helps.

 

Hi PotatoBSOD,

Welcome to the 10forums *Smile

A system freeze is similar to a shutdown & restart crash, they do not generate a dump, more they don't have in common except that they can be hard to troubleshoot.
A BSOD is a crash where Windows prevents data from becoming corrupted or if there is already corruption preventing more corruption. With freezes and shutdown/restart crashes Windows cannot do anything to prevent problems.

I see you have Razer devices, I would recommend that you replace them while troubleshooting.

 

I am having similar problems to this also, I havent ever noticed the audio problem but that may be due to the fact that there has never been anything playing at the time. I am still searching also this just started for me also and is random in timing, could be a couple of days before it crashes (freezes) could be a couple of hours...

 

So I just had a crash where it actually DID give me a BSOD and error message. I've attached the info here. Attachment 83515

 

We'll need more data *Arrow BSOD Posting Instructions
The only thing I get from the data is that it is about a memory access violation but that can be caused by different things.

 

Ahh sorry. Here's the ZIP file. *Smile

 

Diagnostic Test

DRIVER VERIFIER


Warning Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.



Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

 

OK, so I've ran driver verifier for the past two nights while I sleep and had no bluescreens. I turn it off to do some work this morning and had another bluescreen. I've attached the logs.

 

Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

 

Ok so I turned driver verifier back on and actually got a crash with it. Here is the report. I'll test memory tonight.

 

Although drivers are being flagged and it is a driver crash, it may be a memory issue.
The Nvidia driver calls an unsaved function which calls the network driver that calls a Windows function to get receipt of data from the network, it seems there is one bit of memory corruption present in this function causing a pagefault causing the crash.
Code: STACK_TEXT: fffff800`ce7ac288 fffff800`cc7612e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff800`ce7ac290 fffff800`cc75fac7 : 00000000`00000000 00000000`00000000 ffffe001`ce511940 ffffe001`ce5d5b80 : nt!KiBugCheckDispatch+0x69 fffff800`ce7ac3d0 fffff801`f6a33e7a : 00000000`000876d6 fffff800`ce7ac660 00000000`00000000 fffff800`cccdedf0 : nt!KiPageFault+0x247 fffff800`ce7ac560 fffff801`fb189262 : ffffe001`ce511940 fffff801`fc07748e fffff800`ce7ac7b8 fffff800`ce7ac9c0 : ndis!NdisMIndicateReceiveNetBufferLists+0x4aa fffff800`ce7ac6e0 ffffe001`ce511940 : fffff801`fc07748e fffff800`ce7ac7b8 fffff800`ce7ac9c0 fffff800`00000001 : e22w10x64+0x9262 fffff800`ce7ac6e8 fffff801`fc07748e : fffff800`ce7ac7b8 fffff800`ce7ac9c0 fffff800`00000001 00000000`00000000 : 0xffffe001`ce511940 fffff800`ce7ac6f0 fffff800`ce7ac7b8 : fffff800`ce7ac9c0 fffff800`00000001 00000000`00000000 ffffe001`ce272000 : nvlddmkm+0xd748e fffff800`ce7ac6f8 fffff800`ce7ac9c0 : fffff800`00000001 00000000`00000000 ffffe001`ce272000 00000000`00000000 : 0xfffff800`ce7ac7b8 fffff800`ce7ac700 fffff800`00000001 : 00000000`00000000 ffffe001`ce272000 00000000`00000000 00000000`00000001 : 0xfffff800`ce7ac9c0 fffff800`ce7ac708 00000000`00000000 : ffffe001`ce272000 00000000`00000000 00000000`00000001 00000000`00000400 : 0xfffff800`00000001 CHKIMG_EXTENSION: !chkimg -lo 50 -d !ndis fffff801f6a33e7a - ndis!NdisMIndicateReceiveNetBufferLists+4aa [ be:fe ] 1 error : !ndis (fffff801f6a33e7a)[/quote]

 

I had a suspicion it could be the memory. I'm going to test and see what it comes back with. Thanks so much for your help so far! *Smile

 

So I got a crash regarding memory a day after my last post (my memory tested ok in MemTest for 7 hours) and went out and bought new memory sticks just to try them. Everything has been good since then (last Thursday), but I just had another crash. I'll post it here. Not sure what to do from here. *Sad