Windows 10: Fraud alert

Is help.Microsoft. com a valid address? Tried getting help from technical support and got scammed big time. Tried to report it to fraud department but can submit form.

:)

 

Emergency Alerts

Hi Stephanie,

Just to confirm, is this the same thing that you tried on your phone, in order to turn off Amber Alerts?

• Open Settings.
• Tap on System.
• Tap on Messaging.
• Tap on the Change emergency alert settings link.
• Turn on or off the emergency alerts you want.

Let us know if this was the same thing that you tried.

We would also suggest to reset your phone after doing these steps to ensure that the changes on your phone's settings will be refreshed.

Simply press and hold the Power and Volume down button for 15 seconds and then release your hold afterwards.

 

Fraud Alert

Victim of Fraud here.... computer popped up warning from Microsoft beeping and voice command to call the 1-877 number. Looked legit, called sounded legit. Long story short they got my information. No money exchanged, called my credit card company cancelled
card and informed all my other financial interests. But now will probably be a victim of identity fraud. Police were notified. I did get suspicious and video recorded what they were doing and saying to me. This is ridiculous how many scams are out there. Get
a new system for detection before everyone goes back to the old days when everything was done on paper, seems safer now.

 

text message alert sounds?

Hi,

To assist you better please provide us more information.

• 
  What is the make and model of the phone?
  
• 
  When you say ‘’cannot find how to set text message alert sounds’’ are you referring to setup a particular sound/alert for the message or there is no sound alert at all when you received the message?
  

I also like to inform you that, you cannot setup a different alert sound except the inbuilt sound alert. If you refer to setting up your choice sound alert, I suggest you to provide your valuable suggestion and feedback using feedback app.

Thank you. If you need further assistance on Windows let us know we will be glad to help you.