Windows 10: Fraud telephone calls from Microsoft

Discus and support Fraud telephone calls from Microsoft in AntiVirus, Firewalls and System Security to solve the problem; Received a phone call from a person stating he was from Microsoft Refund Department and I needed to be in front of my computer or laptop and he would... Discussion in 'AntiVirus, Firewalls and System Security' started by ReeseRussell1, Jul 17, 2020.

  1. REESERUSSELL1
    ReeseRussell1 Win User

    Fraud telephone calls from Microsoft


    Received a phone call from a person stating he was from Microsoft Refund Department and I needed to be in front of my computer or laptop and he would walk me through how to get my $249.95 refund either by check, credit card department, or directly to my checking account. When I asked him what the refund was for, he said for unused technical support for Windows Operating System. So far I have had 4 phone calls from two different numbers in two different states, same person. Cannot call Windows customer service, just a recordings and they disconnect you. Has anyone else received these calls?

    :)
     
    ReeseRussell1, Jul 17, 2020
    #1
  2. BILL SMITHERS
    Bill Smithers Win User

    Telephone call from Microsoft

    These scams happen world-wide 1,000s of times a day and have been for many years.

    A lot of the time phone numbers are "spoofed" to appear to be calling from a local area, when in fact they are calling from countries which are outside western law enforcement jurisdiction.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@

    It is a Scam.

    Microsoft will never contact you with cold-calls, popups, etc.

    This is the advice given to anyone who has any phone calls, etc. like this about Malware, License Expiry, Refunds, etc..

    And your machine does not send out messages to anyone saying that it has problems or is infected with Malware, etc.

    We all have errors and warnings in our event viewer, which is another ploy they use to scare you

    These so-called "Microsoft" Tech Companies either want to sell you worthless software, or gain Remote Access to your Computer to try and steal your Banking and Credit Card details and to also carry out an Identity Theft on you.

    You are the only one who knows if you have given them Remote Access.

    If you have given them Remote Access and if you do Internet Banking, contact your Bank, explain it to them and change Passwords.

    If you use your Credit Card online, cancel it and get a new one issued to you.

    And the only way that you willl know that you are free of them is to save your Data and do a clean install of your Operating System.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you, unless YOU have made prior arrangements with them to do so.

    There is a section in the link I am supplying you about this at the end of it

    Read this Microsoft Information:

    Protect yourself from tech support scams:

    https://support.microsoft.com/en-au/help/4013405/windows-protect-from-tech-support-scams

    _________________________________________________

    "Avoid tech support phone scams"

    https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

    Do not trust unsolicited calls. Do not provide any personal information.

    Here are some of the organizations that cybercriminals claim to be from:

    • Windows Helpdesk
    • Windows Service Center
    • Microsoft Tech Support
    • Microsoft Support
    • Windows Technical Department Support Group
    • Microsoft Research and Development Team (Microsoft R & D Team)
    Report phone scams


    Cheers.
     
    Bill Smithers, Jul 17, 2020
    #2
  3. BASTET
    Bastet Win User
    Bogus "Microsoft" Telephone calls

    Regularly we receive calls purporting to be from British Telecom (we’re not customers), Windows technical department or Microsoft technical department - scammers the lot of ‘em.
    In the UK there’s the Telephone Preference Service but it’ll not stop international scam calls.
     
    Bastet, Jul 17, 2020
    #3
  4. LAWNMOWER74
    lawnmower74 Win User

    Fraud telephone calls from Microsoft

    Bogus "Microsoft" Telephone calls

    We are regularly getting telephone calls from people saying they are from Microsoft and that there is a problems with our computers I know this is a con and tell them to get stuffed my sister in law was conned by them and lost £5000.I know that most people on this site will know it is a con but millions of other users do not and this is a world wide problem could not Microsoft put on their websites and communications with customers that they do not phone people saying they have problems the banks and other large organisations do it. If anyone on this site has any influence with Microsoft could they bring this problem to their attention
     
    lawnmower74, Jul 17, 2020
    #4
Thema:

Fraud telephone calls from Microsoft

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